Retail Personal Banker Associate I - Elmhurst North - Spanish Speaking Preferred

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Communication","Ethical conduct","Sound decision-making","Risk awareness"]

Build lasting relationships with existing and prospective customers by using a consultative sales and service approach. Process teller transactions while providing guidance on customers’ financial needs across their lifecycle. Partner with internal teams to resolve issues, maintain knowledge of products and processes, and analyze customer credit and financial information to recommend appropriate solutions. Ensure compliance with risk policies, ethics, and SAFE Act registration requirements.

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Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Retail Personal Banker Associate I - Elmhurst North - Spanish Speaking Preferred

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Last checked: 6 hours agoStatus: Live

Job Summary

Build lasting relationships with existing and prospective customers by using a consultative sales and service approach. Process teller transactions while providing guidance on customers’ financial needs across their lifecycle. Partner with internal teams to resolve issues, maintain knowledge of products and processes, and analyze customer credit and financial information to recommend appropriate solutions. Ensure compliance with risk policies, ethics, and SAFE Act registration requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and enhancing relationships within an assigned book of business through proactive outreach in person, by phone, or other channels.
  • •Use a consultative approach to uncover customer needs and tailor recommendations, solutions, or advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customer needs are met and problems are resolved.
  • •Process teller transactions and follow balancing guidelines while adhering to risk and ethics policies.

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •High school diploma/GED and 6 months customer service experience, or a college degree or equivalent military experience.
  • •Demonstrated ability to develop comfort with new household acquisitions and deepen customer relationships.
  • •Ability to professionally represent the bank in verbal and written communication.
  • •Demonstrated business acumen and ability to make sound decisions.
  • •Requires SAFE Act registration at time of employment through the Nationwide Mortgage Licensing System (NMLS).
Education:High School
Skills:Customer serviceCommunicationEthical conductSound decision-makingRisk awareness
Licenses:SAFE Act registration (NMLS)
Languages:Spanish

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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