Senior Customer Engineer, South China

Cloudflare
Beijing
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Presentation","Stakeholder management","Customer relationship building","Strategic alignment","Commercial accountability"]

Own the technical relationship with enterprise customers in South China from discovery through onboarding, renewal, and expansion. Partner with Account Executives to lead technical validation, design bespoke architectures, and run demos and PoCs across Security, Networking, Zero Trust, and Developer Platforms. Operate as a quota-carrying technologist with Quarterly Business Reviews focused on ROI, while using AI-augmented workflows (agents and internal platforms) to automate routine tasks.

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FursaFursa
Cloudflare
Cloudflare
3 days ago

Senior Customer Engineer, South China

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Own the technical relationship with enterprise customers in South China from discovery through onboarding, renewal, and expansion. Partner with Account Executives to lead technical validation, design bespoke architectures, and run demos and PoCs across Security, Networking, Zero Trust, and Developer Platforms. Operate as a quota-carrying technologist with Quarterly Business Reviews focused on ROI, while using AI-augmented workflows (agents and internal platforms) to automate routine tasks.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives to lead technical discovery, build bespoke architectures, and deliver product demos and PoCs across Cloudflare’s portfolio.
  • •Act as a trusted technical advisor across the customer lifecycle, maintaining continuous relationships with key stakeholders from onboarding through expansion.
  • •Own long-term technical alignment between customers’ evolving business goals and the product roadmap.
  • •Carry a variable quota tied to new business acquisition and account growth, including deep adoption, retention, and cross-sell/up-sell opportunities.
  • •Use AI-augmented workflows to automate routine tasks such as security questionnaire responses, sandbox provisioning, and basic telemetry monitoring.

Key Requirements

  • •Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering.
  • •Broad technical expertise across web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • •Proven track record in a quota-carrying or revenue-aligned environment, with understanding of SaaS metrics and enterprise sales cycles.
  • •Exceptional presentation and stakeholder management skills to translate deep technical details for C-suite strategy.
  • •Strong understanding of long-term technical customer relationships across onboarding, maturity, renewal, and expansion.
Experience:SaaSEnterprise sales
Skills:PresentationStakeholder managementCustomer relationship buildingStrategic alignmentCommercial accountability
Languages:English
Tech Stack:CloudflareSecurityNetworkingZero TrustDeveloper PlatformsWorkers AIAI GatewayLLM orchestrationRAGPythonJavaScriptAPI connectorsEdge computingDNSDDoS mitigation

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn