Sales Support Associate III

Tapestry
New York
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver a welcoming, professional in-store experience by assisting customers at the cash wrap and maintaining a well-organized sales floor. Accurately operate POS, manage cash/media in line with policy, promote add-ons and gift cards, and support customer information capture where permitted. Receive and organize shipments and transfers, monitor and replenish stock, perform visual merchandising updates, and follow Loss Prevention and housekeeping standards while partnering with the store team as needed.

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FursaFursa
Tapestry
Tapestry
3 months ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Deliver a welcoming, professional in-store experience by assisting customers at the cash wrap and maintaining a well-organized sales floor. Accurately operate POS, manage cash/media in line with policy, promote add-ons and gift cards, and support customer information capture where permitted. Receive and organize shipments and transfers, monitor and replenish stock, perform visual merchandising updates, and follow Loss Prevention and housekeeping standards while partnering with the store team as needed.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products and promote gift cards, capturing customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and adhere to Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience, ideally in a luxury retail service environment (cashier/stock/sales).
  • •Strong English language proficiency.
  • •Knowledge of fashion trends and market competition.
  • •Ability to operate cash register systems and basic computer tools (e.g., iPad/laptop, Mobile POS, internet).
  • •Ability to multitask in a fast-paced environment with strong attention to detail and organizational skills.
Experience:Retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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