Associate Manager PT 20-29 hours

Samsonite
California
Workplace: OnsitePart timeUSD 19 - 20 hourlyFunction: OtherSkills: ["Client service","Leadership","Communication","Coaching","Time management"]

Lead retail sales and client experience for a luxury brand within the TUMI retail team. Drive personal and store KPI performance (conversion and client data capture), coach and develop associates through training and roleplay, and maintain strong client relationships. Manage operational responsibilities like timecards and policy compliance, uphold visual merchandising standards, and de-escalate situations while supporting a consistent, superior in-store experience.

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FursaFursa
Samsonite
Samsonite
1 day ago

Associate Manager PT 20-29 hours

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead retail sales and client experience for a luxury brand within the TUMI retail team. Drive personal and store KPI performance (conversion and client data capture), coach and develop associates through training and roleplay, and maintain strong client relationships. Manage operational responsibilities like timecards and policy compliance, uphold visual merchandising standards, and de-escalate situations while supporting a consistent, superior in-store experience.
Location: California
Workplace: Onsite
Employment Type: Part time
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Plan, prioritize, and champion change; take responsibility for tasks and deadlines.
  • •Help teach and monitor training content through consistent roleplay and coaching; support store associates’ training and development and complete quarterly goal setting.
  • •Communicate effectively in writing and verbally, adapt communication to different audiences, and promote company business goals; collaborate with the team and de-escalate situations calmly.
  • •Ensure compliance by managing timecards for payroll accuracy, maintaining Tumi University training, and adhering to company policies and procedures; maintain visual merchandising and client experience standards.

Pay and Benefits

Salary: USD 19 - 20 hourly
Perks:Paid LeaveEmployee Discount401kHealth InsuranceDentalVisionWork-life BalanceTraining

Key Requirements

  • •Have true passion for the TUMI brand, lifestyle, clients, and product assortment.
  • •Have strong sales and client experience, preferably in the luxury market, with proven success meeting sales goals and KPI’s.
  • •Demonstrate collaborative leadership, openness to feedback, integrity, and ability to lead by example.
  • •Be able to remain flexible with availability for nights, weekends, mornings, and holidays as needed.
  • •Have strong time management skills and be able to perform store duties including moving around the store and lifting/pushing boxes up to 30 pounds.
Experience:Luxury retail
Skills:Client serviceLeadershipCommunicationCoachingTime management

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn