Advanced Field Service Engr

Honeywell
Riyadh
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: bachelorsSkills: ["Troubleshooting","Communication","Problem-solving","Organizational skills","Independent work"]

Provide on-site technical support across installation, commissioning, maintenance, and repairs for complex equipment and systems. Diagnose issues, perform preventive maintenance, and maintain service documentation to minimize downtime and ensure optimal performance. Engage customers to understand needs and deliver training on operation and maintenance. Collaborate with engineering, sales, and customer support, act as an escalation point, and contribute feedback to product/service continuous improvement. Travel to customer sites as required.

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Honeywell
Honeywell
8 hours ago

Advanced Field Service Engr

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Last checked: 2 hours agoStatus: Live

Job Summary

Provide on-site technical support across installation, commissioning, maintenance, and repairs for complex equipment and systems. Diagnose issues, perform preventive maintenance, and maintain service documentation to minimize downtime and ensure optimal performance. Engage customers to understand needs and deliver training on operation and maintenance. Collaborate with engineering, sales, and customer support, act as an escalation point, and contribute feedback to product/service continuous improvement. Travel to customer sites as required.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Provide on-site technical assistance including installation, commissioning, maintenance, and repair for customer equipment or systems.
  • •Diagnose and resolve technical issues promptly to minimize downtime and ensure optimal performance.
  • •Develop and execute preventive maintenance schedules and maintain accurate service documentation and equipment status records.
  • •Interact with customers to understand requirements, address inquiries, provide training, and support efficient operations and customer satisfaction.
  • •Collaborate with cross-functional teams, act as an escalation point, and share insights/feedback for product and process improvement.
Travel: Extensive travel

Key Requirements

  • •Bachelor's degree in Engineering or a related technical field; relevant diploma certifications may be considered in lieu of a degree.
  • •Proven experience in field service engineering or a related technical role.
  • •Strong technical knowledge of complex machinery, equipment, or systems.
  • •Ability to troubleshoot and resolve technical issues using diagnostic tools and techniques.
  • •Strong communication, customer-focused mindset, self-motivation, and flexibility to travel extensively on short notice.
Experience:Field service engineeringCustomer supportField instrumentation
Education:Bachelor's in Engineering
Skills:TroubleshootingCommunicationProblem-solvingOrganizational skillsIndependent work

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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