Global Microsoft Program Specialist

Avanade
São Paulo, Rio de Janeiro, Recife
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Attention to detail","Customer service","Analytical problem-solving","Communication","Proactivity"]

Own day-to-day operations support for Avanade’s Microsoft programs, including monitoring and orchestrating executive inbound requests and ensuring timely responses. Lead onboarding of Microsoft programs, manage and track programmatic funding claims, and act as a subject matter expert. Facilitate Microsoft governance and business call rhythm, support sales by leveraging Microsoft programs, and help Alliances Operations improve processes and navigate escalations with Microsoft worldwide.

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Avanade
Avanade
2 days ago

Global Microsoft Program Specialist

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Last checked: 18 hours agoStatus: Live

Job Summary

Own day-to-day operations support for Avanade’s Microsoft programs, including monitoring and orchestrating executive inbound requests and ensuring timely responses. Lead onboarding of Microsoft programs, manage and track programmatic funding claims, and act as a subject matter expert. Facilitate Microsoft governance and business call rhythm, support sales by leveraging Microsoft programs, and help Alliances Operations improve processes and navigate escalations with Microsoft worldwide.
Location: São Paulo, Rio de Janeiro, Recife
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Monitor, respond to, and orchestrate inbound emails and requests through the Microsoft funding portal.
  • •Onboard new Microsoft programs and manage/track programmatic funding claims as a subject matter expert.
  • •Facilitate Microsoft governance and coordinate legal compliance actions.
  • •Manage Microsoft Investment, Influence, and Incentive programs and provide thought leadership on incentive structure.
  • •Coordinate escalations and support Alliances Operations process refinement and documentation.

Pay and Benefits

Perks:Meal AllowanceHealth InsuranceDentalCertificationsTrainingLife InsurancePrivate PensionProfit SharingChildcare AssistanceWellhubWellness Stipend

Key Requirements

  • •High attention to detail with strong pride in quality output.
  • •Experience in operations roles with success managing a large volume of activities accurately.
  • •Customer-service mindset with urgency and highly responsive communication.
  • •Strong analytical problem-solving and proactive follow-through on processes.
  • •Good communication skills to coordinate with teams and stakeholders.
Skills:Attention to detailCustomer serviceAnalytical problem-solvingCommunicationProactivity
Tech Stack:PowerBIMicrosoft ExcelSharePointEmailsMicrosoft Partner Center

Company Brief

Avanade
Global digital innovation and IT services company delivering Microsoft-based cloud, digital and application services. Partners with enterprises to design, build and run business solutions across cloud, data, AI, modern workplace and industry-specific transformations.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Seattle, United States
Founded: 2000
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn