RTX

1 day ago

Senior Operations Program Supervisor (Onsite - Puerto Rico)

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead operational execution across multiple aerospace and defense programs by supervising Operations Program Leads and driving cross-functional alignment across Operations, Planning, Engineering, Quality, Materials, and Supply Chain. Develop and execute recovery plans for at-risk deliverables, monitor program metrics, and present performance and risks to leadership and customers. Manage configuration updates (ECs/CRs/deviations), coordinate customer visits, and mentor teams while ensuring delivery, quality, and operational objectives are met.

Location: Puerto Rico

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Supervise and lead a team of Operations Program Leads supporting multiple customer programs.
•Develop and execute recovery plans for overdue part numbers with clear actions, ownership, and timelines.
•Present program performance, recovery plans, and key risks to leadership and customers.
•Monitor program metrics and drive actions to improve delivery performance and customer satisfaction.
•Lead customer visits and coordinate cross-functional activities, including EC/CR/deviation implementation and internal program reviews.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceDisabilityEmployee Assistance

Key Requirements

•A university degree or equivalent experience with minimum 5 years of prior relevant experience, or an advanced degree with minimum 3 years experience.
•Communicate professionally in English and Spanish (verbal and written).
•U.S. citizenship is required to access information under the program/contract.
•Demonstrated leadership or supervisory experience managing technical or operational teams.
•Strong knowledge of manufacturing operations, production planning, and program execution.

Experience:5+ yearsAerospaceDefenseManufacturing

Education:Bachelor's

Skills:LeadershipCross-functional collaborationCommunicationRisk managementContinuous improvement

Languages:EnglishSpanish

Tech Stack:SAPERPEngineering Changes (ECs)Change Requests (CRs)Configuration management

Eligibility

Nationality:US National

Company Brief

RTX

Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Arlington, United States

Founded: 2020

Website

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RTX