Retail Direct Sales Team Manager II

Fifth Third Bancorp
Cincinnati
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsEducation: bachelorsSkills: ["Leadership","Initiative","Analytical skills","Decision-making","Organization"]

Lead retail direct sales strategy for the assigned distribution channel, driving monthly, quarterly, and annual revenue commitments. Supervise day-to-day workflow, monitor activity and service levels, and coach advisors to build a consultative, solutions-based selling environment. Create performance and process-improvement plans, manage training gaps, oversee quality monitoring feedback, and develop team effectiveness to improve engagement and customer experience.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Retail Direct Sales Team Manager II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead retail direct sales strategy for the assigned distribution channel, driving monthly, quarterly, and annual revenue commitments. Supervise day-to-day workflow, monitor activity and service levels, and coach advisors to build a consultative, solutions-based selling environment. Create performance and process-improvement plans, manage training gaps, oversee quality monitoring feedback, and develop team effectiveness to improve engagement and customer experience.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive sales production and revenue commitments to support retail line of business goals
  • •Coordinate and supervise day-to-day workflow in the Retail Direct Sales Department
  • •Maintain daily, weekly, and monthly reporting and monitor activity to meet sales/production/service standards
  • •Promote consultative, solutions-based sales through coaching disciplines
  • •Oversee quality monitoring through side-by-side observations and partner with quality analysts to create action plans

Key Requirements

  • •Bachelor’s degree or equivalent experience
  • •3-5 years management experience in a sales environment
  • •Financial services experience in a specified or comparable area
  • •Excellent verbal and written communication skills
  • •Experience with Microsoft Office (Access, Word, Excel, PowerPoint, Outlook)
Experience:3-5 yearsSalesFinancial services
Education:Bachelor's
Skills:LeadershipInitiativeAnalytical skillsDecision-makingOrganization
Licenses:S.A.F.E. Act registration (NMLS)
Tech Stack:Microsoft OfficeAccessWordExcelPowerPointOutlook

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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