Manager, Solutions Consulting (German Speaking)

Synthesia
London
Workplace: HybridFull timeFunction: Consulting & AdvisoryEducation: bachelorsSkills: ["Communication","Leadership"]

Leading onboarding pilots and value-focused implementations for enterprise clients, aligning cross-functional teams to deliver tailored SaaS onboarding experiences and scalable pilot programs that demonstrate strategic value.

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Synthesia
Synthesia
4 months ago

Manager, Solutions Consulting (German Speaking)

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Last checked: 20 hours agoStatus: Live

Job Summary

Leading onboarding pilots and value-focused implementations for enterprise clients, aligning cross-functional teams to deliver tailored SaaS onboarding experiences and scalable pilot programs that demonstrate strategic value.
Location: London
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Consulting & Advisory
Seniority: Manager level

Key Responsibilities

  • •Proof of Value: Design, implement, and oversee pilots to showcase the strategic value of Synthesia’s solutions, ensuring alignment with client expectations and business outcomes.
  • •Customer Onboarding: Manage the comprehensive onboarding process, coordinating with cross-functional teams to ensure a smooth transition and optimal client experience.
  • •Collaborative Team Leadership: Work closely with Sales, Customer Success, Product and other teams to align onboarding and pilot strategies with broader business goals.
  • •Strategic Engagement: Develop and refine onboarding and pilot methodologies further to enhance client engagement and adoption. Use insights from client interactions to drive continuous improvement and innovation in service delivery.
  • •Performance Metrics: Develop key performance indicators for the onboarding and pilot phases to monitor success and identify opportunities for improvement.

Key Requirements

  • •Bachelor’s degree in Business, Management, Computer Science, or related field. Master’s degree or relevant certifications are advantageous.
  • •Proven track record in managing services within a SaaS environment. Leadership experience with an ability to mentor and guide teams in a dynamic, fast-paced environment.
  • •Strategic thinker with an ability to translate client needs into actionable plans to drive customer satisfaction and business growth. Experience in applying data-driven insights to improve content effectiveness.
  • •Strong project management skills, with the ability to lead complex projects and meet deadlines. Experienced in CRM systems, preferably Salesforce, for tracking and analyzing client engagement data.
  • •Exceptional interpersonal and communication skills, capable of engaging with clients and internal teams at all levels, using engaging multimedia content.
Experience:SaaS
Education:Bachelor's in Business, Management, Computer Science
Skills:CommunicationLeadership
Languages:English
Tech Stack:Salesforce

Company Brief

Synthesia
Provides an AI video generation platform that creates realistic synthetic presenters and video content from text, enabling enterprises to produce scalable training, marketing, and communications videos without cameras or actors.
Industry: AI & Machine Learning
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: London, United Kingdom
Founded: 2017
WebsiteLinkedIn