Responsable Support Produit F/H

Thales
France
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: []

Lead the product support function for a French product line, coordinating cross-functional teams to ensure customer success and swift issue resolution. Play a key role in maintaining product knowledge, triaging requests, and guiding internal stakeholders on product usage and improvements. Collaborate with sales, engineering, and service teams to deliver high-quality support for the Elancourt-based product portfolio.

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FursaFursa
Thales
Thales
5 months ago

Responsable Support Produit F/H

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead the product support function for a French product line, coordinating cross-functional teams to ensure customer success and swift issue resolution. Play a key role in maintaining product knowledge, triaging requests, and guiding internal stakeholders on product usage and improvements. Collaborate with sales, engineering, and service teams to deliver high-quality support for the Elancourt-based product portfolio.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn