Store Manager m/w/d, Neumuenster

Crocs Inc.
Germany
Workplace: OnsiteFull timeFunction: OtherExperience: 4+ yearsSkills: ["Leadership","Communication","Analytical thinking","Customer focus","Attention to detail"]

Lead a store team to deliver an exceptional consumer experience using Crocs’ C.H.A.R.M service model. Drive sales and customer service performance, maintain visual and operational standards, and use analytics and reporting to identify in-store opportunities. Coordinate daily retail execution (POS, replenishment, pricing/markdown, loyalty programs, cleanliness, recovery standards) while building a welcoming, inclusive environment and developing internal talent. Assist across departments and support asset protection and inventory compliance.

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Crocs Inc.
Crocs Inc.
1 day ago

Store Manager m/w/d, Neumuenster

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead a store team to deliver an exceptional consumer experience using Crocs’ C.H.A.R.M service model. Drive sales and customer service performance, maintain visual and operational standards, and use analytics and reporting to identify in-store opportunities. Coordinate daily retail execution (POS, replenishment, pricing/markdown, loyalty programs, cleanliness, recovery standards) while building a welcoming, inclusive environment and developing internal talent. Assist across departments and support asset protection and inventory compliance.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M service model.
  • •Lead the store team to surpass performance metrics for sales and consumer service.
  • •Apply analytical thinking and company reporting to identify in-store opportunities and enable strategic decisions.
  • •Maintain visual presentation, product flow, replenishment, and operational standards throughout the store.
  • •Coordinate daily retail operations and follow-ups, including POS system use, stock replenishment, seasonal pricing/markdown, loyalty programs, and cleanliness/recovery standards.

Key Requirements

  • •4+ years of total retail experience, preferably including previous Store Manager experience.
  • •Proven leadership skills to challenge, empower, and drive team results.
  • •Experience setting and delivering store KPIs and building customer loyalty.
  • •Strong communication skills in English and the local language (written and verbal).
  • •Flexibility for nights, weekends, holidays, and extended hours; regular attendance is essential.
Experience:4+ yearsRetail
Skills:LeadershipCommunicationAnalytical thinkingCustomer focusAttention to detail
Languages:EnglishLocal language
Tech Stack:MS OfficePOS systems

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn