Personal Banker Associate I - Wheeling - Full Time

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeUSD 43,680 - 69,900 annuallyFunction: Banking, Lending & CreditSkills: ["Consultative sales","Risk awareness","Customer service","Professional communication","Confidentiality"]

Serve as a Financial Center retail personal banker, using a consultative sales approach and Financial Needs Assessment to build customer profiles, identify needs, and recommend solutions across retail consumer and small business products. Acquire new households and deepen existing relationships through lobby leadership, aisle time, tele-consulting, and outside sales activities. Process teller transactions and support platform staff while maintaining risk ownership, ethics, confidentiality, and customer-focused execution.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Personal Banker Associate I - Wheeling - Full Time

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a Financial Center retail personal banker, using a consultative sales approach and Financial Needs Assessment to build customer profiles, identify needs, and recommend solutions across retail consumer and small business products. Acquire new households and deepen existing relationships through lobby leadership, aisle time, tele-consulting, and outside sales activities. Process teller transactions and support platform staff while maintaining risk ownership, ethics, confidentiality, and customer-focused execution.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Recommend appropriate solutions by maintaining in-depth knowledge of Retail consumer and small business products/services.
  • •Use CAMP and approved marketing tools to reach out to customers, set appointments, and conduct periodic financial reviews.
  • •Cross-sell to the existing customer base and participate in outside sales activities and community financial literacy events as directed.
  • •Process teller transactions and participate in consumer loan and bankcard processes from application through closing, while following opening/closing procedures and fraud/risk mitigation processes.
Travel: Medium travel

Pay and Benefits

Salary: USD 43,680 - 69,900 annually

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Sales ability to acquire new consumer household and small business customers and cross-sell to established customers.
  • •Ability to demonstrate advanced math skills for analysis of credit and financial information.
  • •Working knowledge of Retail policies and procedures to make sound decisions and exercise good judgment.
  • •S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial industry
Skills:Consultative salesRisk awarenessCustomer serviceProfessional communicationConfidentiality
Certifications:S.A.F.E. Act registrationNMLS registration

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
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