Property & Casualty Insurance Agent - Seasonal Role

Sutherland
Houston
Workplace: RemoteFull timeFunction: SalesEducation: high_schoolSkills: ["Communication","Problem-solving","Multitasking","Objection handling","Customer focus"]

Provide customer support for existing clients by handling phone, email, and web inquiries while resolving requests and maintaining retention-focused relationships. Use consultative selling to identify upsell and cross-sell opportunities and support customers throughout the full policy cycle, including troubleshooting escalated service, billing, and claims issues. Work in a remote, performance-driven environment with company-provided equipment and full-time seasonal hours through February.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sutherland
Sutherland
12 hours ago

Property & Casualty Insurance Agent - Seasonal Role

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide customer support for existing clients by handling phone, email, and web inquiries while resolving requests and maintaining retention-focused relationships. Use consultative selling to identify upsell and cross-sell opportunities and support customers throughout the full policy cycle, including troubleshooting escalated service, billing, and claims issues. Work in a remote, performance-driven environment with company-provided equipment and full-time seasonal hours through February.
Location: Houston
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Deliver professional and courteous service via phone, email, or web inquiries.
  • •Resolve client requests and maintain relationships that support retention.
  • •Identify opportunities for upselling and cross-selling of additional products or services.
  • •Collaborate with team members and leadership to support customers throughout the full policy cycle.
  • •Troubleshoot escalated service, billing, and claims issues, and document interactions accurately.

Pay and Benefits

Salary: USD 20 hourly
Perks:Remote WorkEquipment

Key Requirements

  • •2+ years of customer service experience preferred (call center experience a plus).
  • •Strong communication and problem-solving skills, including handling objections.
  • •Typing speed of 30+ WPM and proficient PC/multitasking skills.
  • •High school diploma or GED required.
  • •Fluent in spoken and written English.
Experience:Call centerCustomer serviceInsurance
Education:High School
Skills:CommunicationProblem-solvingMultitaskingObjection handlingCustomer focus
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor