Full Stack Engineer, Support (Spanish)

Odoo
Brisbane
Workplace: HybridFull timeUSD 85,000 - 105,000 annuallyFunction: Software EngineeringExperience: 1-3 yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Collaboration","Empathy","Continuous improvement"]

Resolve customer support tickets and investigate technical issues for Odoo tools and services, acting as a trusted advisor for SMB customers across North America. Collaborate with cross-functional teams to diagnose root causes and deliver short-term fixes and long-term solutions. Use Python, JavaScript, SQL, PostgreSQL, Bash, and Odoo itself to implement and document solutions across SaaS, PaaS, and self-hosted environments, communicating clearly to technical and non-technical audiences.

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FursaFursa
Odoo
Odoo
9 months ago

Full Stack Engineer, Support (Spanish)

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Resolve customer support tickets and investigate technical issues for Odoo tools and services, acting as a trusted advisor for SMB customers across North America. Collaborate with cross-functional teams to diagnose root causes and deliver short-term fixes and long-term solutions. Use Python, JavaScript, SQL, PostgreSQL, Bash, and Odoo itself to implement and document solutions across SaaS, PaaS, and self-hosted environments, communicating clearly to technical and non-technical audiences.
Location: Brisbane
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Entry level

Key Responsibilities

  • •Own and resolve customer support tickets for Odoo tools and services.
  • •Investigate technical issues by identifying root causes and proposing short- and long-term solutions.
  • •Collaborate with cross-functional teams to resolve customer and partner technical challenges.
  • •Serve as a technical advisor, communicating product value to technical and non-technical audiences.
  • •Develop, document, and share solutions across customer environments to improve knowledge and continuous improvement.

Pay and Benefits

Salary: USD 85,000 - 105,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceFsaHsa401kCommuter BenefitsPaid LeavePaid SickPaid HolidaysEmployee Assistance

Key Requirements

  • •Bachelor's degree in Computer Science, Engineering, or a related field.
  • •Experience with Bash, Python, JavaScript, and database scripting (PostgreSQL preferred).
  • •Spanish fluency (professional or native/bilingual).
  • •Knowledge of ERP systems (CRM, Accounting, Inventory, POS).
  • •Strong problem-solving skills with the ability to translate technical concepts for diverse audiences.
Experience:1-3 years
Education:Bachelor's
Skills:Problem-solvingCommunicationCollaborationEmpathyContinuous improvement
Languages:Spanish
Tech Stack:PythonSQLJavaScriptPostgreSQLGitHubBashOdooUnix/LinuxERP

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Odoo
Provides an integrated open-source suite of business applications including ERP, CRM, accounting, inventory, e-commerce and HR tools to help companies manage operations and grow with modular, customizable software.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Grand-Rosière, Belgium
Founded: 2005
WebsiteLinkedIn