Rental Coordinator

EquipmentShare
Charleston
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Listening","Customer relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate the rental experience for contractors at the Charleston, WV facility by responding to inbound leads, guiding customers through the process, and maintaining strong relationships to ensure satisfaction. Use the proprietary T3 technology to keep machine and rental details up to date, resolve customer inquiries and issues, and support growth by educating customers on how EquipmentShare can help them save time, money, and operate more efficiently.

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EquipmentShare
EquipmentShare
4 days ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Coordinate the rental experience for contractors at the Charleston, WV facility by responding to inbound leads, guiding customers through the process, and maintaining strong relationships to ensure satisfaction. Use the proprietary T3 technology to keep machine and rental details up to date, resolve customer inquiries and issues, and support growth by educating customers on how EquipmentShare can help them save time, money, and operate more efficiently.
Location: Charleston
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand and maintain customer relationships by educating customers on how EquipmentShare can help them save and operate more efficiently.
  • •Keep customers up to date on new or additional ways EquipmentShare can help improve their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym MembershipWellness Stipend

Key Requirements

  • •High School diploma or equivalent.
  • •Strong listening skills and a commitment to solving customers’ problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Comfort adapting to a fast-paced, growing company and staying educated on products and services.
Skills:ListeningCustomer relationship buildingInterpersonal skillsProblem-solvingAdaptability
Tech Stack:Proprietary T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn