Senior Field Service Technician - Austin, TX

Motorola Solutions
Austin
Workplace: RemoteFull timeUSD 75,000 - 85,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsSkills: ["Communication","Problem-solving","Customer service","Teamwork","Self-management"]

Lead and execute upgrades, installation, and maintenance of a large, mission-critical communications system for public safety customers from the Austin, TX area. Provide advanced technical support across RF and broadband architecture, LAN/WAN, and server infrastructure, with on-call/on-site responsibilities, documentation, and collaboration with Motorola Sales, Engineering, Project Management, and customer service teams. Travel 50-75% and must be able to obtain government background clearance.

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Motorola Solutions
Motorola Solutions
4 months ago

Senior Field Service Technician - Austin, TX

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 days agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead and execute upgrades, installation, and maintenance of a large, mission-critical communications system for public safety customers from the Austin, TX area. Provide advanced technical support across RF and broadband architecture, LAN/WAN, and server infrastructure, with on-call/on-site responsibilities, documentation, and collaboration with Motorola Sales, Engineering, Project Management, and customer service teams. Travel 50-75% and must be able to obtain government background clearance.
Location: Austin
Workplace: Remote
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Sr. Manager level

Key Responsibilities

  • •Maintain, optimize, test and document complex communications systems.
  • •Provide weekly reports of activities and accomplishments.
  • •Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results.
  • •Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues.
  • •Provide strong knowledge of wired communications systems including LAN/WAN, cabling, routers, switches, firewalls and bridges.
Travel: High travel

Pay and Benefits

Salary: USD 75,000 - 85,000 annually
Equity and Bonus:Equity
Perks:MedicalDentalVision401kEquityPaid LeaveParential Leave

Key Requirements

  • •2+ years of experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking Equipment, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
  • •Must be able to obtain background clearance as required by government customers.
  • •Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
  • •Must have a current valid driver’s license and a clean driving record.
  • •Travel estimation 25% around your service area.
Experience:2+ yearsPublic safetyTelecommunicationsRFLMRHardware
Skills:CommunicationProblem-solvingCustomer serviceTeamworkSelf-management
Certifications:FCC LicenseETANokia NRS1CCNA
Tech Stack:Motorola CPS SoftwareGoogle SuiteMS WordExcelOutlookAccessLANWANRoutersSwitchesFirewallsBridgesRFP25WAVE VoIPNetwork installationTroubleshooting

Eligibility

Security Clearance:CJIS

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
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Glassdoor: 3.7
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