Senior Business Analyst

Fiserv
Milan
Workplace: OnsiteFull timeEUR 77,670+ annuallyFunction: Business OperationsExperience: 8+ yearsSkills: ["Client-facing advisory","Leadership","Mentoring","Stakeholder management","Negotiation"]

Lead business analysis workstreams in complex, regulated payments programs, acting as a trusted adviser to senior client stakeholders. Own requirements discovery end-to-end, using AI-enabled tools to accelerate analysis, improve documentation quality, and strengthen traceability. Drive credit card platform migration planning, including data mapping and rehearsal checkpoints, while coordinating stakeholders across delivery and technology teams. Guide UAT strategy and validate migrated functionality, data integrity, and compliance readiness.

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FursaFursa
Fiserv
Fiserv
1 day ago

Senior Business Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Lead business analysis workstreams in complex, regulated payments programs, acting as a trusted adviser to senior client stakeholders. Own requirements discovery end-to-end, using AI-enabled tools to accelerate analysis, improve documentation quality, and strengthen traceability. Drive credit card platform migration planning, including data mapping and rehearsal checkpoints, while coordinating stakeholders across delivery and technology teams. Guide UAT strategy and validate migrated functionality, data integrity, and compliance readiness.
Location: Milan
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Act as a trusted adviser to senior client stakeholders, building relationships and representing the programme in governance forums.
  • •Lead and mentor a team of business analysts, setting standards for quality, consistency, and delivery.
  • •Own the analysis workstream end-to-end, including scope, quality, and timely delivery of BA outputs.
  • •Lead discovery workshops to elicit, analyze, document, and validate requirements, ensuring they are clear, testable, traceable, and outcome-aligned.
  • •Drive credit card platform migration planning, including data mapping/transformations, reconciliation requirements, and validation through parallel runs and UAT.

Pay and Benefits

Salary: EUR 77,670 annually

Key Requirements

  • •8+ years in payments or financial services with deep knowledge of credit card issuing, processing platforms, and payment ecosystems.
  • •Hands-on experience with VisionPLUS / FirstVision platforms for credit and debit card management.
  • •Experience leading card processing platforms including FirstVision, CMS, TSYS, etc.
  • •Knowledge of ISO 8583 messaging, APIs, and service-based integrations in card processing.
  • •Experience leading and mentoring BA teams (3+ analysts) on complex programmes.
Experience:8+ yearsFintechPaymentsFinancial servicesCredit cards
Skills:Client-facing advisoryLeadershipMentoringStakeholder managementNegotiation
Certifications:CBAPPMP
Tech Stack:VisionPLUSFirstVisionCMSTSYSISO 8583APIsService-based integrationsVisioMiroLucidchartSQLExcelPower BIUATAI-enabled tools

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn