Fraud Specialist I

Truist Financial
Charlotte
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceEducation: high_schoolSkills: ["Investigative skills","Analytical thinking","Critical thinking","Time management","Interpersonal communication","Client service"]

Investigate fraud-related cases and alerts across multiple intake channels by researching account activity and transactional information in banking systems. Make risk-based decisions aligned with corporate and departmental policies, using internal and external applications to support investigations and timely resolution. Conduct client research, communicate effectively with internal and external partners, and complete fraud-related training to stay current with changing laws and regulations.

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Truist Financial
Truist Financial
1 day ago

Fraud Specialist I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Investigate fraud-related cases and alerts across multiple intake channels by researching account activity and transactional information in banking systems. Make risk-based decisions aligned with corporate and departmental policies, using internal and external applications to support investigations and timely resolution. Conduct client research, communicate effectively with internal and external partners, and complete fraud-related training to stay current with changing laws and regulations.
Location: Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Entry level

Key Responsibilities

  • •Analyze and decide Fraud Solution Service Delivery cases or alerts.
  • •Investigate transactional information in banking systems to ensure fraud requirements are met.
  • •Conduct client research to support investigations.
  • •Use critical thinking to make well-supported decisions relative to alert type.
  • •Resolve cases or alerts efficiently while following timelines and support communications with partners or clients.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or equivalent education and related training.
  • •1 year of banking, financial industry, or related experience, preferably in branch, audit, compliance, legal, risk, or lending.
  • •Ability to learn and execute complex processes required by departmental procedures, policies, and regulations.
  • •Strong investigative, analytical, and critical thinking skills.
  • •Demonstrated proficiency in basic computer applications such as Microsoft Office, with ability to work in a high-stress, fast-paced environment.
Experience:BankingFinancial servicesFraudComplianceRisk
Education:High School
Skills:Investigative skillsAnalytical thinkingCritical thinkingTime managementInterpersonal communicationClient service
Languages:English
Tech Stack:Microsoft Office

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn