Counter Manager- Pandora Macy's WestFarms (Farmington, CT, US)

Pandora Group
United States
Workplace: OnsiteFull timeUSD 23 - 29 hourlyFunction: SalesExperience: 3+ yearsSkills: ["Communication","Coaching","Leadership","Recruiting","Analytical thinking"]

Lead a Pandora Jewelry counter inside Macy’s, managing sales floor performance, coaching Sales Leads and Sales Associates, and driving comp sales and transaction targets. Oversee daily operations including weekly scheduling, inventory management, and loss prevention compliance. Maintain strong brand and visual merchandising standards aligned to Pandora and Macy’s. Support hiring efforts with the District Sales Manager and participate in interviews and onboarding.

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Pandora Group
Pandora Group
1 month ago

Counter Manager- Pandora Macy's WestFarms (Farmington, CT, US)

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Last checked: 12 hours agoStatus: Live

Job Summary

Lead a Pandora Jewelry counter inside Macy’s, managing sales floor performance, coaching Sales Leads and Sales Associates, and driving comp sales and transaction targets. Oversee daily operations including weekly scheduling, inventory management, and loss prevention compliance. Maintain strong brand and visual merchandising standards aligned to Pandora and Macy’s. Support hiring efforts with the District Sales Manager and participate in interviews and onboarding.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive and exceed counter sales goals focused on comp sales and transaction targets.
  • •Coach and manage Sales Leads and Sales Associates to deliver exceptional fan/customer experiences.
  • •Manage daily operations including weekly scheduling and inventory (replenishment, cycle counts, backstock accuracy).
  • •Maintain compliance with Pandora and Macy’s operational, security, POS, and loss prevention policies and reporting.
  • •Ensure brand and visual merchandising standards are met and support District Sales Manager hiring needs (interviewing and onboarding as needed).

Pay and Benefits

Salary: USD 23 - 29 hourly
Perks:Health InsuranceDentalVision401kLong-term DisabilityLearning Budget

Key Requirements

  • •Minimum of 3 years of experience as a Sales Lead, Assistant Manager, or equivalent supervisory role in a fast-paced retail environment, ideally in fashion, luxury, or jewelry retail.
  • •Strong written and verbal communication skills with the ability to connect with people at all levels.
  • •Ability to drive results using business acumen and analytical thinking.
  • •Experience recruiting, retaining, and developing teams, including succession planning and internal mobility.
  • •Knowledge of Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems; must be at least 18 and eligible to work.
Experience:3+ yearsRetailJewelryLuxuryFashion
Skills:CommunicationCoachingLeadershipRecruitingAnalytical thinking
Tech Stack:Microsoft Office 365KWIPOS systemsApplicant tracking systems

Company Brief

Pandora Group
The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.
Industry: Luxury Goods
Headquarters: Copenhagen, Denmark
Website