Foodhall Tenants Relationship Manager

TGP International
Riyadh
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Stakeholder management","Relationship management","Data-driven decision making","Communication","Organization"]

Build and manage a high-performing portfolio of food and beverage tenants for Seven Al Hamra Food Hall. Own tenant onboarding and integration, coordinate cross-functional store openings, and serve as the main commercial and operational contact. Track tenant sales and performance using operations and POS systems, produce monthly dashboards, and turn insights into actions. Curate the tenant mix, manage onboarding/off-boarding decisions, and support phased expansion planning.

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FursaFursa
TGP International
TGP International
7 months ago

Foodhall Tenants Relationship Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

Build and manage a high-performing portfolio of food and beverage tenants for Seven Al Hamra Food Hall. Own tenant onboarding and integration, coordinate cross-functional store openings, and serve as the main commercial and operational contact. Track tenant sales and performance using operations and POS systems, produce monthly dashboards, and turn insights into actions. Curate the tenant mix, manage onboarding/off-boarding decisions, and support phased expansion planning.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Design, implement, and continuously improve the Food Hall tenant onboarding program.
  • •Coordinate with Operations, Facilities, Finance, Marketing, IT, and Compliance to ensure seamless store openings.
  • •Act as the main commercial and operational relationship owner for all tenants and support menu/concept updates.
  • •Use operations and POS systems to track sales and revenue, and develop monthly tenant dashboards and growth reporting.
  • •Curate a balanced tenant portfolio through curation gap analysis, oversee onboarding/off-boarding decisions, and support tenant pipeline planning and expansion upgrades.

Key Requirements

  • •5+ years of experience in hospitality, food halls, retail leasing, F&B operations, or tenant management.
  • •Experience managing multi-brand or multi-operator environments.
  • •Strong commercial and analytical background with data-driven decision-making and dashboard reporting.
  • •Understanding of restaurant operations, menus, and kitchen workflows.
  • •Strong Microsoft Office, POS, CRM, and reporting system capability.
Experience:5+ yearsHospitalityFood hallsRetail leasingF&B operationsTenant management
Skills:Stakeholder managementRelationship managementData-driven decision makingCommunicationOrganization
Tech Stack:Microsoft OfficePOSCRMReporting system

Company Brief

TGP International
Design consultancy focused on hospitality, food and beverage, and leisure spaces. Creates brand-led interiors, concept development, and guest experience environments for restaurants, hotels, and lifestyle venues.
Industry: Interior Design
Company Size: Medium (51 to 250 employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1997
WebsiteLinkedIn