Sales & Service Lead - Old Town Alexandria

Alo Yoga
Alexandria
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Decision making","Coaching","Communication","Teamwork"]

Lead exceptional in-store guest experiences by assessing guest needs, driving sales initiatives, and coaching team members on product education and service standards. Manage daily customer relationships and use reports and metrics to strategize and execute action plans. Partner with Operations & Visual Leads on budgets, inventory, supplies, vendors, and cross-functional training. Directly oversee Sales & Service Associates and Cashiers while leading selling and floor coverage to deliver business results.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Lead - Old Town Alexandria

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Lead exceptional in-store guest experiences by assessing guest needs, driving sales initiatives, and coaching team members on product education and service standards. Manage daily customer relationships and use reports and metrics to strategize and execute action plans. Partner with Operations & Visual Leads on budgets, inventory, supplies, vendors, and cross-functional training. Directly oversee Sales & Service Associates and Cashiers while leading selling and floor coverage to deliver business results.
Location: Alexandria
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead exceptional guest experience by assessing guest connection and providing/arranging technical product education and coaching to close gaps
  • •Build and maintain daily customer relationships
  • •Analyze reports and leverage metrics to strategize, deliver results, and implement action plans for deficient areas
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives
  • •Directly oversee Sales & Service Associates and Cashiers, providing constant feedback and using company performance tools to drive growth

Pay and Benefits

Perks:Health InsuranceDentalVision401kEmployee Discount

Key Requirements

  • •2+ years of work experience in a client-centric sales environment
  • •Demonstrated leadership capabilities and excellent decision making
  • •Ability to value and act on feedback through coaching and continuous improvement
  • •Self-motivated with a desire to achieve results individually and as a team
  • •Excellent interpersonal and written communication skills
Experience:2+ years
Skills:LeadershipDecision makingCoachingCommunicationTeamwork
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn