Receptionist (Mauritius, MU)

Kerzer International
Mauritius
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Communication","Customer relations","Multi-tasking","Confidentiality awareness"]

Provide front-desk support under the Front Office Manager, welcoming and assisting guests from arrival through departure. Handle check-ins and check-outs, room moves and upgrades, payments and billing, deposits/authorizations, foreign exchange, and key and end-of-day duties. Respond to calls and guest requests, relay messages, support after-hours booking requests, maintain accurate room status and guest preference records, and assist with secretarial tasks and customer service inquiries.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Kerzer International
Kerzer International
4 days ago

Receptionist (Mauritius, MU)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide front-desk support under the Front Office Manager, welcoming and assisting guests from arrival through departure. Handle check-ins and check-outs, room moves and upgrades, payments and billing, deposits/authorizations, foreign exchange, and key and end-of-day duties. Respond to calls and guest requests, relay messages, support after-hours booking requests, maintain accurate room status and guest preference records, and assist with secretarial tasks and customer service inquiries.
Location: Mauritius
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Greet guests upon arrival, carry out guest visits, and accompany guests to rooms
  • •Check guests in and out, hand out keys, prepare bills, and take payments
  • •Perform room moves and upgrades while maintaining accurate room status
  • •Handle pre-authorization/deposits, foreign exchange, and cash float responsibilities
  • •Answer calls, forward requests, handle guest special requests, and record/update guest preferences

Key Requirements

  • •Fluent in English and French
  • •Good communication skills and phone manners
  • •Must be computer literate
  • •Good customer relation skills and ability to deal with foreign exchange
  • •Awareness of confidentiality and understanding of health and safety issues
Skills:CommunicationCustomer relationsMulti-taskingConfidentiality awareness
Languages:EnglishFrench
Tech Stack:Computer literate

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn