Full time Branch Ambassador - Western Suffolk Area

Discover Financial
United States
Workplace: OnsiteFull timeUSD 51,542 - 54,600 annuallyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Communication","Adaptability","Problem-solving","Precision","Curiosity"]

Serve as the in-branch hospitality and digital concierge, handling high-volume cash transactions with strict accuracy and compliance. Educate customers on mobile banking features like remote deposit capture and contactless payments, while listening to individual or business needs and matching them to the right tools. Maintain a welcoming, community-focused presence across a high-activity branch environment, supporting nearby locations as needed.

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Discover Financial
Discover Financial
1 day ago

Full time Branch Ambassador - Western Suffolk Area

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Serve as the in-branch hospitality and digital concierge, handling high-volume cash transactions with strict accuracy and compliance. Educate customers on mobile banking features like remote deposit capture and contactless payments, while listening to individual or business needs and matching them to the right tools. Maintain a welcoming, community-focused presence across a high-activity branch environment, supporting nearby locations as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy while following security, audit, and BSA/AML and federal regulatory standards.
  • •Educate clients on mobile banking tools including remote deposit capture and contactless payments.
  • •Listen to customers’ personal or business goals and pair them with appropriate digital tools or banking solutions.
  • •Greet customers and maintain a welcoming, hospitality-first experience in a high-volume branch environment.
  • •Support surrounding branches as needed within a 50 mile radius and maintain regular attendance and flexible scheduling.

Pay and Benefits

Salary: USD 51,542 - 54,600 annually
Perks:Health InsuranceDentalVision401kPaid LeavePaid Parental

Key Requirements

  • •High school diploma, GED, or equivalent certification
  • •At least 1 year of retail, sales, or customer service experience
  • •At least 6 months of cash handling experience
  • •Proficient in G-Suite
  • •Strong written and oral communication skills
Experience:1+ yearsRetailSalesCustomer service
Skills:CommunicationAdaptabilityProblem-solvingPrecisionCuriosity
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn