Sales & Service Lead - Shops at Clearfork

Alo Yoga
United States
Workplace: OnsiteFull timeFunction: SalesSkills: ["Leadership","Decision-making","Communication","Interpersonal skills","Coaching"]

Lead the guest experience on the sales floor by coaching team members, assessing guest connection and product education gaps, and building daily customer relationships. Analyze reporting to drive engagement and sales results, develop effective store coverage, and partner with Operations & Visual leadership to manage budgets, expenses, inventory, vendors, technology, and facilities. Oversee Sales & Service Associates and Cashiers, supporting recruitment, feedback, and development.

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Alo Yoga
Alo Yoga
3 days ago

Sales & Service Lead - Shops at Clearfork

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead the guest experience on the sales floor by coaching team members, assessing guest connection and product education gaps, and building daily customer relationships. Analyze reporting to drive engagement and sales results, develop effective store coverage, and partner with Operations & Visual leadership to manage budgets, expenses, inventory, vendors, technology, and facilities. Oversee Sales & Service Associates and Cashiers, supporting recruitment, feedback, and development.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience by assessing guest connection and providing coaching to address technical product education gaps.
  • •Build daily client/customer relationships and deliver on guest engagement targets.
  • •Analyze reports to strategize, implement action plans for deficient areas, and highlight growth opportunities.
  • •Ensure effective sales floor coverage by developing workforce solutions and leading selling initiatives throughout the store.
  • •Directly oversee Sales & Service Associates and Cashiers, including recruitment, development, and using performance tools to provide constant feedback.

Pay and Benefits

Perks:Employee DiscountHealth InsuranceDentalVision401kClothing AllowanceParent SupportFree MembershipStore Incentives

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment.
  • •Proven leadership capabilities with excellent decision making.
  • •Values feedback and is eager to provide and receive feedback.
  • •Self-motivated and results-driven to excel individually and as a team.
  • •Ability to move constantly around the store and safely lift, bend, kneel, climb, crawl, and stand for an entire shift; can lift/push/carry up to 50 pounds.
Experience:RetailClient-centricSales
Skills:LeadershipDecision-makingCommunicationInterpersonal skillsCoaching

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn