Part Time Auction Support Specialist (Manheim)

AutoTrader.com
United States
Workplace: OnsitePart timeUSD 16.63 - 24.9 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Problem-solving","Organizational skills","Focus"]

Support virtual auction operations by using AS400 to record bid and sold-vehicle details, verify vehicle run order and simulcast bids, and help the auctioneer ensure accurate transaction information. Obtain customer signatures and assist with title-absent workflows using Salesforce, plus call and email late titles. Coordinate with the client services contact center to answer customer requests via phone, email, chat, and ticketing systems in an on-site Manheim location.

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FursaFursa
AutoTrader.com
AutoTrader.com
1 day ago

Part Time Auction Support Specialist (Manheim)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Support virtual auction operations by using AS400 to record bid and sold-vehicle details, verify vehicle run order and simulcast bids, and help the auctioneer ensure accurate transaction information. Obtain customer signatures and assist with title-absent workflows using Salesforce, plus call and email late titles. Coordinate with the client services contact center to answer customer requests via phone, email, chat, and ticketing systems in an on-site Manheim location.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Use AS400 to record lane and simulcast bid amounts, enter customer data, process sold units, and verify/enter lights.
  • •Verify system information with the auctioneer virtually and ensure vehicle run order is keyed correctly for sale.
  • •Operate and monitor simulcast bids virtually, providing arbitration and other vehicle announcements to support the auctioneer.
  • •Call and email on late titles and use Salesforce for title-absent support.
  • •Partner with client services operations to respond to customer requests via phone, email, chat, and ticketing systems.

Pay and Benefits

Salary: USD 16.63 - 24.9 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High School Diploma/GED.
  • •Generally less than 2 years of experience.
  • •Effective communication skills and the ability to stay focused during fast-paced sale-day activities.
  • •Good problem-solving and organizational skills.
  • •Ability to lift 1-10 pounds and meet required physical demands for the role.
Education:High School
Skills:CommunicationProblem-solvingOrganizational skillsFocus
Languages:Spanish
Tech Stack:AS400Salesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn