Customer Experience Banker - Lafayette, CO

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 22 - 23 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Sales","Relationship management","Communication","Problem-solving"]

Serve as a financial concierge for walk-in customers, providing excellent service and accurately processing transactions while proactively identifying customer needs. Build and retain consumer and business relationships by educating customers on deposit, lending, and other banking products, recommending next steps, and driving growth through a disciplined sales process, follow-ups, outbound calling, and referrals. Adhere to operational, security, risk, and regulatory requirements.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker - Lafayette, CO

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as a financial concierge for walk-in customers, providing excellent service and accurately processing transactions while proactively identifying customer needs. Build and retain consumer and business relationships by educating customers on deposit, lending, and other banking products, recommending next steps, and driving growth through a disciplined sales process, follow-ups, outbound calling, and referrals. Adhere to operational, security, risk, and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on consumer deposit products and consumer lending.
  • •Proactively grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Follow operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 22 - 23 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirementPaid LeavePaid Holidays

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor's Degree.
  • •Ability to effectively resolve customer issues and provide excellent customer service.
  • •Proficiency in understanding and educating customers on consumer deposit products and consumer lending.
  • •Demonstrated acumen in sales, customer service, relationship management, banking, and communication/presentation.
  • •Adherence to operational, security, risk, and regulatory policies and procedures.
Experience:1+ yearsBanking
Skills:Customer serviceSalesRelationship managementCommunicationProblem-solving
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn