Sr Manager, Airport Customer Experience Administration

Direct workforce administration planning and execution for airport customer experience operations, including budgets, operating plans, shift bids, monthly spending, and staffing levels. Analyze trends and variances, oversee people movement, RIFs and recalls, payroll processing, and leaves of absence. Lead administrative teams covering manning, payroll, audits, hiring, and reductions in force, while partnering with lost time administration and managing ad hoc projects.