Hire Hangar

1 month ago

Customer Success Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Part-time, remote Customer Success Coordinator helping healthcare clients via SMS and scheduled calls. Focused on relationship-building, guidance on wellness paths, and proactive client engagement with flexible on-call hours, using CRM and scheduling tools to drive retention and successful outcomes.

Location: Cape Town

Workplace: Remote

Employment Type: Contract

Job Function: Executive & General Management

Key Responsibilities

•Inbound & ongoing support: monitor SMS inquiries and client communications and respond promptly with empathy and clarity.
•Customer success outreach: proactively check in on clients to ensure satisfaction, next steps, and wellness goals.
•Consultative conversations: ask open-ended questions to understand concerns, goals, and past treatments and provide personalized guidance or resources.
•Scheduling & coordination: manage phone consultations via Calendly (or similar tools) for real-time discussions.
•Data capture & documentation: accurately record client interactions and progress notes in our CRM and scheduling platforms.

Pay and Benefits

Salary: USD 400 - 650 monthly

Key Requirements

•Strong communication skills for SMS and phone interactions.
•Customer success mindset with a passion for guiding clients toward successful outcomes.
•Tech proficiency; comfortable learning new tools; experience with CRMs, telehealth, or scheduling software is helpful.
•Excel familiarity; capable of setting up basic tracking sheets or running simple data reports.
•Healthcare/wellness interest; familiarity with telehealth, physical therapy, chiropractic, concierge medicine is a plus.

Experience:HealthcareTelehealthWellnessCustomer success

Skills:CommunicationEmpathyAttention to detailTime managementProblem-solving

Tech Stack:CalendlyCRMTelehealthScheduling software

Company Brief

Hire Hangar

Hire Hangar connects high-growth companies with pre-vetted international talent, offering fast, cost-effective full-time and contract-to-hire placements focused on regions like Latin America, South Africa, and Egypt.

Industry: Recruitment Agencies

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Headquarters: New York City, United States

Founded: 2023

Website LinkedIn Glassdoor

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Hire Hangar

1 month ago

Customer Success Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Cape Town

Workplace: Remote

Employment Type: Contract

Job Function: Executive & General Management

Key Responsibilities

•Inbound & ongoing support: monitor SMS inquiries and client communications and respond promptly with empathy and clarity.
•Customer success outreach: proactively check in on clients to ensure satisfaction, next steps, and wellness goals.
•Consultative conversations: ask open-ended questions to understand concerns, goals, and past treatments and provide personalized guidance or resources.
•Scheduling & coordination: manage phone consultations via Calendly (or similar tools) for real-time discussions.
•Data capture & documentation: accurately record client interactions and progress notes in our CRM and scheduling platforms.

Pay and Benefits

Salary: USD 400 - 650 monthly

Key Requirements

•Strong communication skills for SMS and phone interactions.
•Customer success mindset with a passion for guiding clients toward successful outcomes.
•Tech proficiency; comfortable learning new tools; experience with CRMs, telehealth, or scheduling software is helpful.
•Excel familiarity; capable of setting up basic tracking sheets or running simple data reports.
•Healthcare/wellness interest; familiarity with telehealth, physical therapy, chiropractic, concierge medicine is a plus.

Experience:HealthcareTelehealthWellnessCustomer success

Skills:CommunicationEmpathyAttention to detailTime managementProblem-solving

Tech Stack:CalendlyCRMTelehealthScheduling software

Company Brief

Hire Hangar

Industry: Recruitment Agencies

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Headquarters: New York City, United States

Founded: 2023

Website LinkedIn Glassdoor