Sales Associate II

Tapestry
Chicago
Workplace: OnsiteFull timeUSD 15 - 24.25Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Adaptability","Communication"]

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Meet individual and store sales goals through clienteling, product expertise, cross-selling, and upselling, while using mobile POS, clienteling tools, and social selling to drive repeat purchases. Support daily store operations including transactions, inventory processing, replenishment, and visual merchandising, and maintain service standards and a clean, organized sales floor.

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FursaFursa
Tapestry
Tapestry
3 months ago

Sales Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Deliver an elevated, personalized shopping experience as a front-line ambassador for the Coach brand. Meet individual and store sales goals through clienteling, product expertise, cross-selling, and upselling, while using mobile POS, clienteling tools, and social selling to drive repeat purchases. Support daily store operations including transactions, inventory processing, replenishment, and visual merchandising, and maintain service standards and a clean, organized sales floor.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and adhere to style and service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, tailored recommendations, and meeting personal/team KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Perform daily operational tasks including cash wrap, inventory processing, replenishment, visual merchandising, and transaction support (purchases, returns, exchanges, online pickups).

Pay and Benefits

Salary: USD 15 - 24.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Strong English proficiency and ability to work in a fast-paced environment.
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver on the sales floor and stockroom.
  • •Social media/video savvy with clienteling and data acquisition skills, including live-stream shopping or video demos (preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal savvyDrive for resultsAdaptabilityCommunication
Languages:English
Tech Stack:IPadLaptopMobile POSPOSWalkie-talkieSocial sellingShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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