Role in General Spa (VUQ)

Emaar Properties
United Arab Emirates
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 2+ yearsEducation: high_schoolSkills: ["Service personality","High EQ","Customer focus","Ownership mindset","Adaptability","Resilience","Communication","Drive for results"]

Deliver exceptional guest experiences throughout the hotel and spa journey by representing the brand from welcome to farewell. Provide a full range of spa treatments to the highest standards, ensuring flawless service and strong guest satisfaction. Prevent complaints through proactive service, handle service recovery when needed, and communicate regularly with other ambassadors to keep guests’ interests at the center while following all operational procedures and service standards.

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Emaar Properties
Emaar Properties
1 day ago

Role in General Spa (VUQ)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Deliver exceptional guest experiences throughout the hotel and spa journey by representing the brand from welcome to farewell. Provide a full range of spa treatments to the highest standards, ensuring flawless service and strong guest satisfaction. Prevent complaints through proactive service, handle service recovery when needed, and communicate regularly with other ambassadors to keep guests’ interests at the center while following all operational procedures and service standards.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Represent the brand throughout the guest journey to deliver flawless service experiences.
  • •Delight guests by providing the complete range of spa treatments to the highest possible standards.
  • •Ensure all operational tasks are completed according to service standards and procedures.
  • •Prevent complaints and ensure adequate service recovery where needed.
  • •Pro-actively communicate with fellow ambassadors with guests’ interests at heart.

Key Requirements

  • •Recognized qualification in Spa Therapy.
  • •Minimum 2 years of similar experience in a 5-star hospitality industry.
  • •Strong command of both written and spoken English (additional language is an asset).
  • •Minimum high school diploma is required (college degree in Hotel Management or related field is preferred).
  • •Ensure operational tasks are conducted in line with service standards and procedures.
Experience:2+ yearsHospitality5-star hospitality
Education:High School in Hotel Management or related field
Skills:Service personalityHigh EQCustomer focusOwnership mindsetAdaptabilityResilienceCommunicationDrive for results
Languages:English

Company Brief

Emaar Properties
Leading Dubai-based global real estate developer and lifestyle company known for master-planned communities and landmark assets such as Burj Khalifa and The Dubai Mall; operates property development, malls, hospitality and related services internationally.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1997
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