Account Manager, California/Washington

Aledade
California
Workplace: RemoteFull timeUSD 95,000 - 100,000 annuallyFunction: Customer Success & Account ManagementExperience: 6-8 yearsEducation: bachelorsSkills: ["Relationship management","Organizational skills","Project management","Team-building","Executive communication","Analytical problem solving","Coaching","Strategic insight","Adaptability"]

Own and grow relationships with medical practices and healthcare executives across value-based care performance domains. Use analytics to monitor and communicate progress on financial, quality, clinical, and population health metrics, and identify performance gaps. Coach providers and office staff on VBC processes and tools, coordinate executive-facing updates for ACO operations, and proactively advise leadership on root causes. Remote role on the West Coast with periodic in-person visits.

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Aledade
Aledade
2 days ago

Account Manager, California/Washington

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Last checked: 14 hours agoStatus: Live

Job Summary

Own and grow relationships with medical practices and healthcare executives across value-based care performance domains. Use analytics to monitor and communicate progress on financial, quality, clinical, and population health metrics, and identify performance gaps. Coach providers and office staff on VBC processes and tools, coordinate executive-facing updates for ACO operations, and proactively advise leadership on root causes. Remote role on the West Coast with periodic in-person visits.
Location: California
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support financial and quality performance.
  • •Own the account relationship across domains including financial performance, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements.
  • •Use data analytics tools to monitor and communicate practice performance against key objectives and strategic plans.
  • •Assist in training office staff and physicians/providers (with Aledade’s VBC curriculum) on processes and technologies; assess training needs and communicate outcomes.
  • •Coordinate with internal and external stakeholders to develop executive-facing presentations and memos; advise leadership by surfacing root causes of issues affecting practice performance.
Travel: Medium travel

Pay and Benefits

Salary: USD 95,000 - 100,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kEquityPaid LeaveParental LeaveSabbatical

Key Requirements

  • •Graduate of an accredited college or university in nursing, social work, health technology, or information technology-related programs; alternatively, 8+ years relevant medical practice management experience with significant administrative experience in a clinic setting.
  • •Minimum 6-8 years of experience across practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytics.
  • •5+ years of experience with executive-level communication (written and verbal).
  • •Demonstrated knowledge of value-based care contracts across all patient types.
  • •Advanced PowerPoint and Excel skills plus data visualization; familiarity with process mapping and workflow analysis tools, with willingness to learn additional software.
Experience:6-8 yearsHealthcareValue-based careAccount management
Education:Bachelor's in Nursing, social work, health technology, or information technology-related programs
Skills:Relationship managementOrganizational skillsProject managementTeam-buildingExecutive communicationAnalytical problem solvingCoachingStrategic insightAdaptability
Tech Stack:PowerPointExcelData visualizationProcess mappingWorkflow analysis

Company Brief

Aledade
Provides technology, services, and care-management support to independent primary care practices to participate in value-based care and accountable care organizations, helping clinicians improve outcomes, reduce costs, and share in savings.
Industry: HealthTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Bethesda, United States
Founded: 2014
WebsiteLinkedIn