Citizens Banker

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 28.75 - 35.38 hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship building","Customer-centricity","Persistence"]

Build lasting customer relationships as the face of the branch by using your financial knowledge, communication, and problem-solving skills to recommend and assist with spending, saving, borrowing, and investing solutions. Help customers achieve goals like buying a home, planning for the future, or opening new credit products. Introduce mobile and digital banking options, collaborate with Wealth, Mortgage, and Business Banking partners, and make outbound calls to acquire customers.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Citizens Bank
Citizens Bank
1 month ago

Citizens Banker

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Build lasting customer relationships as the face of the branch by using your financial knowledge, communication, and problem-solving skills to recommend and assist with spending, saving, borrowing, and investing solutions. Help customers achieve goals like buying a home, planning for the future, or opening new credit products. Introduce mobile and digital banking options, collaborate with Wealth, Mortgage, and Business Banking partners, and make outbound calls to acquire customers.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted advice and recommendations to help customers with financial solutions across spending, saving, borrowing, and investing.
  • •Learn customers’ personal financial goals and recommend tailored options such as future planning, home buying, and credit cards.
  • •Introduce customers to digital and mobile-first banking methods, including using the app and ATMs.
  • •Collaborate with partners in Wealth Management, Mortgage, and Business Banking for more complex needs.
  • •Make outbound calls to acquire new customers and schedule financial checkup appointments while following all policies, cash handling, and applicable laws.

Pay and Benefits

Salary: USD 28.75 - 35.38 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceWellness StipendParental LeaveFlexible Work

Key Requirements

  • •High school degree or GED, plus prior banking experience.
  • •2 years of sales and customer service experience with the ability to meet or exceed goals.
  • •Ability to ask questions, identify customer needs, and improve the customer relationship.
  • •Proven success building relationships and recommending/referring products and services via in-person and phone interactions.
  • •Ability to work branch hours, including weekends and evenings.
Experience:Consumer bankingCustomer serviceWealth managementConsumer loans
Education:High School
Skills:CommunicationProblem-solvingRelationship buildingCustomer-centricityPersistence
Licenses:SAFE ActNMLS

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website