Senior Solutions Engineer

Front
San Francisco
Workplace: HybridFull timeUSD 200,000 - 225,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Problem-solving","Presentation skills","Business acumen","Customer focus"]

Serve as a trusted technical advisor to Front’s most strategic enterprise prospects and customers, partnering with Account Executives across complex sales cycles. Own technical strategy from discovery through solution design, demos, proof of concept, and validation. Use Front’s platform, AI capabilities, APIs, and integrations to translate customer requirements into measurable outcomes, including hands-on AI proofs of concept and evaluations for performance, feasibility, and business impact.

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FursaFursa
Front
Front
4 hours ago

Senior Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a trusted technical advisor to Front’s most strategic enterprise prospects and customers, partnering with Account Executives across complex sales cycles. Own technical strategy from discovery through solution design, demos, proof of concept, and validation. Use Front’s platform, AI capabilities, APIs, and integrations to translate customer requirements into measurable outcomes, including hands-on AI proofs of concept and evaluations for performance, feasibility, and business impact.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives to own the technical strategy for complex enterprise opportunities.
  • •Lead technical discovery to understand customer objectives, workflows, integrations, security requirements, and constraints.
  • •Translate requirements into solutions using Front’s AI capabilities, APIs, integrations, and automation, including tailored product demonstrations.
  • •Architect and lead hands-on AI proofs of concept and technical evaluations, defining success criteria and validating performance and impact.
  • •Act as technical lead for pilots and evaluations, handling dependencies and troubleshooting while communicating clearly with technical and executive stakeholders.

Pay and Benefits

Salary: USD 200,000 - 225,000 annually
Equity and Bonus:Equity
Perks:Health InsurancePaid ParentalRemote WorkWellness StipendPaid Leave

Key Requirements

  • •7+ years of experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a similar customer-facing technical role, ideally within enterprise SaaS.
  • •Proven success partnering with sales teams to navigate and win complex enterprise opportunities.
  • •Strong experience designing and demonstrating solutions involving AI, automation, and complex business workflows that translate technology into business value.
  • •Hands-on experience implementing or integrating AI-powered products, including leading customer proofs of concept and evaluating quality, performance, and impact.
  • •Strong technical foundation in APIs, webhooks, authentication, data flows, integrations, and modern SaaS architectures.
Experience:Enterprise SaaSSolutions engineeringSales engineering
Skills:CommunicationProblem-solvingPresentation skillsBusiness acumenCustomer focus
Tech Stack:AIAutomationAPIsIntegrationsWebhooksAuthenticationREST APIsJavaScriptPython

Company Brief

Front
Front provides an AI-powered customer service and shared inbox platform that helps teams collaborate on customer communications, automate workflows, and improve support efficiency across email and messaging channels.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2013
Glassdoor
Glassdoor: 4.6
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