Analytic Product Operation Analyst - Data Platform

TikTok
San Jose
Full timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Cooperation","Cross-team collaboration","Initiative","User perspective","Business perspective","Product perspective"]

Own day-to-day operations for data building and analytics products and agents within the Data Platform organization. Drive product adoption by understanding user needs, investigating use cases, and improving user experience through training, materials, and support. Provide on-call coverage for critical product issues and partner with local/global teams to collect, analyze, and act on feedback with relevant stakeholders to scale best practices.

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FursaFursa
TikTok
TikTok
5 hours ago

Analytic Product Operation Analyst - Data Platform

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own day-to-day operations for data building and analytics products and agents within the Data Platform organization. Drive product adoption by understanding user needs, investigating use cases, and improving user experience through training, materials, and support. Provide on-call coverage for critical product issues and partner with local/global teams to collect, analyze, and act on feedback with relevant stakeholders to scale best practices.
Location: San Jose
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Operate data building and analytic products and agents.
  • •Provide training on data analytics products, including training sessions and creation of training materials.
  • •Investigate and understand different product use cases.
  • •Provide on-call service to address critical issues or emergencies promptly.
  • •Collect and analyze feedback from local/global teams and collaborate with relevant teams to develop solutions.

Key Requirements

  • •Bachelor’s degree or above.
  • •Experience in product operations is preferred.
  • •Strong product, business, and user perspective.
  • •Ability to cooperate across teams and coordinate cross-country collaboration.
  • •Strong initiative to cover for the team when needed.
Education:Bachelor's
Skills:CooperationCross-team collaborationInitiativeUser perspectiveBusiness perspectiveProduct perspective

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn