Operations Lead - Full Time (Langford, BC, CA, V9B 6A3)

Sephora
Canada
Workplace: OnsiteFull timeCAD 22.85 - 28.55 hourlyFunction: Business OperationsSkills: ["Leadership","Influence","Feedback","Time management","Problem-solving"]

Lead operations for a specific Sephora store location as Team Lead, Operations, directly managing the Operations team and driving operational excellence. Oversee inventory management (shipping, receiving, returns, cycle counts), visual merchandising standards, and supply management for testers and samples. Serve as Manager on Duty on the sales floor when needed, contribute to performance assessment and development, and develop budget strategies based on store sales, staffing, payroll, and controllable expenses.

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FursaFursa
Sephora
Sephora
1 day ago

Operations Lead - Full Time (Langford, BC, CA, V9B 6A3)

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead operations for a specific Sephora store location as Team Lead, Operations, directly managing the Operations team and driving operational excellence. Oversee inventory management (shipping, receiving, returns, cycle counts), visual merchandising standards, and supply management for testers and samples. Serve as Manager on Duty on the sales floor when needed, contribute to performance assessment and development, and develop budget strategies based on store sales, staffing, payroll, and controllable expenses.
Location: Canada
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Directly manage the Operations team for a specific store location and support operations leadership and execution.
  • •Lead operational excellence by ensuring store operations processes are completed per company standards.
  • •Manage inventory including shipping, receiving, returns, and cycle counting within guidelines and timeframes.
  • •Manage visual merchandising concepts and on-stage visuals, and oversee cleaning crews with feedback, coaching, and escalation.
  • •Regularly act as Manager on Duty by engaging with Beauty Advisors and clients on the sales floor when needed, and develop budget strategies based on controllable expenses.

Pay and Benefits

Salary: CAD 22.85 - 28.55 hourly

Key Requirements

  • •1 to 3 years’ experience in a similar operations role at a similar volume store or equivalent internal experience.
  • •Proven ability to influence peers and provide feedback.
  • •Strong store operations skills.
  • •Demonstrated effective time management and problem-solving skills.
  • •Participate in performance management situations for the operations team and ensure timely feedback for improvement.
Skills:LeadershipInfluenceFeedbackTime managementProblem-solving

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn