Sales & Service Manager - Promenade at Westlake

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 60,000 - 76,000 annuallyFunction: SalesExperience: 3-5 yearsSkills: ["Interpersonal communication","Leadership","Coaching","Time management","Personal accountability"]

Lead the Sales & Service team in-store to deliver an exceptional guest experience while driving business targets. Partner with the General Manager to root-cause sales opportunities, execute the store’s sales strategy, manage budgets and reporting metrics, and maintain strong client relationships daily. Provide coaching and development for team members, ensure effective sales floor coverage, and represent the business in meetings and conference calls.

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Alo Yoga
Alo Yoga
2 months ago

Sales & Service Manager - Promenade at Westlake

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead the Sales & Service team in-store to deliver an exceptional guest experience while driving business targets. Partner with the General Manager to root-cause sales opportunities, execute the store’s sales strategy, manage budgets and reporting metrics, and maintain strong client relationships daily. Provide coaching and development for team members, ensure effective sales floor coverage, and represent the business in meetings and conference calls.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps.
  • •Oversee the Sales & Service team to execute an exceptional guest experience through guest connection assessment, product education, and feedback/coaching.
  • •Build the client relationship daily with customers.
  • •Ensure effective sales floor coverage through workforce solutions and leading selling initiatives.
  • •Partner with the General Manager to build and execute the store’s Sales & Service strategy, including budget and metrics (e.g., Expenses, Sell-Thru).

Pay and Benefits

Salary: USD 60,000 - 76,000 annually
Perks:Health InsuranceDentalVision401kClothing AllowanceEmployee Discount

Key Requirements

  • •3-5 years of retail or related industry leadership experience.
  • •Working knowledge of MS Office (Word, Excel and Outlook).
  • •Extraordinary interpersonal and communication skills (verbal and written).
  • •Agile with the ability to handle multiple tasks in a changing environment.
  • •Ability to lift, push, carry, and safely move/stand for an entire shift (including climbing ladders).
Experience:3-5 yearsRetail
Skills:Interpersonal communicationLeadershipCoachingTime managementPersonal accountability
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn