Senior Auto Appraiser – Field (Northwest Austin Territory)

USAA
Austin
Workplace: OnsiteFull timeUSD 63,590 - 114,450 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Empathy","Documentation","Desk management","Risk management"]

Conduct field investigations and evaluate highly complex auto physical damage claims for repairable and total-loss vehicles in the Northwest Austin area. Use digital estimating tools to appraise losses, review documentation for accuracy and fraud indicators, and maintain detailed claim files. Coordinate with insured parties, internal claims adjusters, vendors, and repair facilities, including supplements and CAT response/on-call support when needed, while ensuring compliance with state laws and company policies.

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FursaFursa
USAA
USAA
1 day ago

Senior Auto Appraiser – Field (Northwest Austin Territory)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Conduct field investigations and evaluate highly complex auto physical damage claims for repairable and total-loss vehicles in the Northwest Austin area. Use digital estimating tools to appraise losses, review documentation for accuracy and fraud indicators, and maintain detailed claim files. Coordinate with insured parties, internal claims adjusters, vendors, and repair facilities, including supplements and CAT response/on-call support when needed, while ensuring compliance with state laws and company policies.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Investigate, negotiate, evaluate, and appraise vehicle damage claims to ensure estimate accuracy and compliance with state laws and regulations.
  • •Use digital tools to evaluate and appraise complex claims according to contract terms, corporate guidelines, and policies.
  • •Review facts of loss and supporting physical damage documentation, including assessing subrogation opportunities.
  • •Maintain accurate, current claim file documentation, manage desk productivity with timely follow-ups, and support fast, accurate adjudication.
  • •Coordinate with insureds, internal teams, and third parties/vendors, including supplement/triage decisions and potential subject matter expert support for disputed claims or trials.

Pay and Benefits

Salary: USD 63,590 - 114,450 annually
Perks:Health InsuranceDentalVision401kPensionLife InsurancePaid LeaveParental LeaveAdoption AssistanceWellness Stipend

Key Requirements

  • •High School Diploma or General Equivalency Diploma.
  • •2 years of auto appraising experience.
  • •Proficient knowledge of P&C insurance policy contracts/coverages, auto parts distribution, and the claim appraisal process.
  • •Advanced working knowledge of estimating losses using CCC or similar estimating platforms.
  • •Ability to acquire and maintain an insurance adjuster license within 90 days (3 attempts).
Experience:2+ years
Education:High School
Skills:CommunicationEmpathyDocumentationDesk managementRisk management
Licenses:Texas All-Lines Adjusters LicenseInsurance adjuster licenseValid driver's license
Certifications:I-CAR ProLevel 3 (Platinum)
Tech Stack:CCC

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn