Rental Coordinator

EquipmentShare
Lebanon
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer service","Relationship building","Problem-solving","Adaptability","Active listening"]

Coordinate the end-to-end rental experience for customers at EquipmentShare’s Lebanon, IN facility. You’ll respond to inbound leads, guide customers through rentals, and grow the customer base by building relationships with contractors and principals. Maintain and improve existing customer relationships to ensure satisfaction, resolve inquiries quickly, and help develop sales strategies that increase market share and improve customer experience—supported by EquipmentShare’s proprietary T3 technology.

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FursaFursa
EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Coordinate the end-to-end rental experience for customers at EquipmentShare’s Lebanon, IN facility. You’ll respond to inbound leads, guide customers through rentals, and grow the customer base by building relationships with contractors and principals. Maintain and improve existing customer relationships to ensure satisfaction, resolve inquiries quickly, and help develop sales strategies that increase market share and improve customer experience—supported by EquipmentShare’s proprietary T3 technology.
Location: Lebanon
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build and expand relationships with contractors and construction company principals to grow the customer base.
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction and keep customers updated on improvements.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401k

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a focus on resolving customer problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Comfort working in a fast-paced environment while staying continuously educated on EquipmentShare products and services.
  • •Care for customers with listening and service mindset to support their rental needs.
Education:High School
Skills:Customer serviceRelationship buildingProblem-solvingAdaptabilityActive listening
Languages:English
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn