Lifecycle Services Manager

Emerson
Houston
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsEducation: bachelorsSkills: ["Leadership","Customer relationship management","Project management","Financial analysis","Mentoring/coaching"]

Lead the Southwest Regional Services team for lifecycle services, supporting local customers with field services, system startup coverage, system upgrades, and small project implementations. Manage staff, equipment, and financial resources to improve customer satisfaction, sales volume, margins, and operational efficiency. Review proposals and project costs, coordinate with aftermarket sales, and mentor team members to drive business growth across the region.

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FursaFursa
Emerson
Emerson
3 months ago

Lifecycle Services Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead the Southwest Regional Services team for lifecycle services, supporting local customers with field services, system startup coverage, system upgrades, and small project implementations. Manage staff, equipment, and financial resources to improve customer satisfaction, sales volume, margins, and operational efficiency. Review proposals and project costs, coordinate with aftermarket sales, and mentor team members to drive business growth across the region.
Location: Houston
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead engineering and administrative staff to deliver field services, system startup coverage, system upgrades, and small project implementations.
  • •Interface with customer personnel to build relationships and maintain high customer satisfaction.
  • •Perform monthly project cost reviews; review upgrade, project, and service proposals to ensure objectives are met.
  • •Support regional sales volume, margin, customer satisfaction, timely shipments, and high-quality startup and support services.
  • •Supervise personnel, equipment, and financial resources; mentor and coach team members to foster an inclusive, psychologically safe environment.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •Bachelor’s degree in engineering (or related technical field) or equivalent education and experience.
  • •Minimum of 7 years of related experience.
  • •Ability to travel up to 25%.
  • •Legal authorization to work in the United States without sponsorship now or in the future.
  • •Preferred: OV400 certification and prior Ovation and/or DCS experience.
Experience:7+ years
Education:Bachelor's
Skills:LeadershipCustomer relationship managementProject managementFinancial analysisMentoring/coaching
Licenses:PE
Certifications:OV400PMP
Tech Stack:OvationDCS

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn