Technical Services Engineer II

InterSystems
Boston
Workplace: OnsiteFull timeUSD 100,000 - 122,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Collaboration","Mentorship","Problem-solving","Documentation","Automation mindset"]

Design, deliver, and operate InterSystems’ corporate infrastructure across on-premises, private cloud, and data centers. Maintain and optimize private cloud and data center platforms, internal and internet-facing applications, storage (SAN/NAS/DAS), backup systems, and Windows/Linux/MacOS servers. Proactively monitor health and performance, resolve complex issues with root-cause documentation, implement security and compliance controls, and manage service requests through ticketing systems while collaborating with network and vendor teams.

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FursaFursa
InterSystems
InterSystems
3 months ago

Technical Services Engineer II

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Last checked: 17 hours agoStatus: Live

Job Summary

Design, deliver, and operate InterSystems’ corporate infrastructure across on-premises, private cloud, and data centers. Maintain and optimize private cloud and data center platforms, internal and internet-facing applications, storage (SAN/NAS/DAS), backup systems, and Windows/Linux/MacOS servers. Proactively monitor health and performance, resolve complex issues with root-cause documentation, implement security and compliance controls, and manage service requests through ticketing systems while collaborating with network and vendor teams.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Maintain, monitor, and optimize private cloud and data center infrastructure, including virtualization, containers, servers, and storage.
  • •Administer on-premises data center platforms and provide storage administration across SAN, NAS, and DAS, including associated storage fabrics.
  • •Support Windows, Linux, and MacOS server operating systems, including administration and troubleshooting.
  • •Proactively monitor system health and performance, identify risks, and troubleshoot/resolve complex infrastructure incidents with documented root cause and corrective actions.
  • •Implement and maintain security controls and complete operational/compliance checks; fulfill service requests using established request management processes (e.g., ServiceNow).

Pay and Benefits

Salary: USD 100,000 - 122,000 annually
Perks:Health Insurance401kPaid LeaveParental Leave

Key Requirements

  • •5+ years supporting complex enterprise ICT environments with multiple stakeholders.
  • •Hands-on capability with Microsoft Windows Server, Active Directory, and Entra ID.
  • •Linux administration experience.
  • •Experience with virtualization and containerization technologies (e.g., VMware, Nutanix, Docker, Kubernetes).
  • •Experience with storage administration and automation/scripting (e.g., SAN/NAS/DAS, Python/PowerShell/Bash, Ansible/Terraform).
Experience:5+ yearsEnterprise ICTPrivate cloudData centerInfrastructure operationsVirtualizationContainerization
Education:Bachelor's
Skills:CollaborationMentorshipProblem-solvingDocumentationAutomation mindset
Certifications:MicrosoftRHCEVMwareCiscoPalo AltoITIL/ITSMAWS/Cloud
Tech Stack:Microsoft Windows ServerActive DirectoryEntra IDLinuxMacOSVMwareNutanixDockerKubernetesEMC UnityEverPureSANNASDASPythonPowerShellBashAnsibleTerraformGit

Company Brief

InterSystems
Develops database management, interoperability, and analytics platforms—particularly for healthcare and financial services. Known for products like Caché, Ensemble, HealthShare and the InterSystems IRIS data platform enabling integrated data management and real-time applications.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Cambridge, United States
Founded: 1978
WebsiteLinkedIn