Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Relationship-building","Problem-solving","Adaptability","Customer focus"]

Coordinate the end-to-end equipment rental experience using EquipmentShare’s proprietary T3 platform. Handle inbound leads, guide customers through the rental process, and maintain relationships to ensure satisfaction. Expand the customer base by building relationships with contractors and construction principals, educating them on how EquipmentShare helps them save and operate more efficiently, and respond to and resolve inquiries, complaints, and requests.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Coordinate the end-to-end equipment rental experience using EquipmentShare’s proprietary T3 platform. Handle inbound leads, guide customers through the rental process, and maintain relationships to ensure satisfaction. Expand the customer base by building relationships with contractors and construction principals, educating them on how EquipmentShare helps them save and operate more efficiently, and respond to and resolve inquiries, complaints, and requests.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals.
  • •Maintain and nurture existing customer relationships to ensure customers are 100% satisfied.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysGym Membership

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills.
  • •Demonstrated ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Commitment to listening to customers and helping solve their problems.
  • •Ability to adapt to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services.
Education:High School
Skills:ListeningRelationship-buildingProblem-solvingAdaptabilityCustomer focus
Tech Stack:T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn