Patient Admin Executive

NMC Healthcare
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Interpersonal communication","Verbal communication","Written communication","Problem-solving","Confidentiality"]

Provide front-desk and administrative support for patients at NMC Hospital, including greeting visitors, routing inquiries, answering phone calls, and managing appointments (confirmations, rescheduling, and no-shows). Register new patients and maintain accurate records, handle insurance coverage details and claim forms, and issue/process invoices and statements. Ensure timely email responses, comply with hospital policies (infection control, patient safety, JCI), and support continuous quality improvement.

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FursaFursa
NMC Healthcare
NMC Healthcare
5 days ago

Patient Admin Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide front-desk and administrative support for patients at NMC Hospital, including greeting visitors, routing inquiries, answering phone calls, and managing appointments (confirmations, rescheduling, and no-shows). Register new patients and maintain accurate records, handle insurance coverage details and claim forms, and issue/process invoices and statements. Ensure timely email responses, comply with hospital policies (infection control, patient safety, JCI), and support continuous quality improvement.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet patients, direct them to departments, and provide routine hospital information when needed.
  • •Handle patient telephone inquiries and coordinate information for doctor/nurse callbacks.
  • •Manage appointments, including confirmations, rescheduling, and no-shows.
  • •Register new patients and keep patient records up to date while maintaining confidentiality and data accuracy.
  • •Generate and process patient invoices, insurance-related information, and payments/co-pays in line with legal and insurance requirements.

Key Requirements

  • •College Diploma in any discipline or related fields.
  • •Strong interpersonal, verbal, and written communication skills.
  • •Excellent command of oral and written English (Arabic desirable).
  • •Ability to think critically and maintain a high level of confidentiality.
  • •Proficiency in MS Office and strong analytical/problem-solving skills.
Education:Bachelor's in Any discipline or related fields
Skills:Interpersonal communicationVerbal communicationWritten communicationProblem-solvingConfidentiality
Languages:EnglishArabic
Tech Stack:MS OfficeHospital Information System

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn