Sales Support Associate I

Tapestry
Chicago
Workplace: OnsiteFull timeUSD 15 - 21.75 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Multitasking","Attention to detail","Organizational skills"]

Support store operations and customer experience by greeting clients, operating POS accurately, and maintaining a clean, well-stocked sales floor. Act as a brand ambassador locally and help drive engagement through social media support. Process shipments and transfers, replenish shelves, execute visual merchandising updates, and adhere to Loss Prevention guidelines while assisting customers and coordinating with team or management.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Support store operations and customer experience by greeting clients, operating POS accurately, and maintaining a clean, well-stocked sales floor. Act as a brand ambassador locally and help drive engagement through social media support. Process shipments and transfers, replenish shelves, execute visual merchandising updates, and adhere to Loss Prevention guidelines while assisting customers and coordinating with team or management.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products and promote gift cards while capturing customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and support loss prevention and housekeeping standards.

Pay and Benefits

Salary: USD 15 - 21.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock or sales), preferably in luxury retail service; a combination of education and experience will be considered.
  • •Knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment with excellent communication and customer service skills.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationMultitaskingAttention to detailOrganizational skills
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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