VIP Relationship Manager (Taiwan)

OKX
Taiwan
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Negotiation","Relationship-building","Data-driven","Presentation"]

VIP Relationship Manager for Taiwan building and maintaining high-value crypto clients, deeply understanding OKX product lines, and delivering tailored solutions to drive trading volume, assets and revenue. KPI-driven role with frequent travel, cross-functional collaboration with product and operations, and bilingual Chinese/English communication. You will identify target clients, manage lead pipelines, and provide strategic insights to inform product iteration.

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FursaFursa
OKX
OKX
3 months ago

VIP Relationship Manager (Taiwan)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

VIP Relationship Manager for Taiwan building and maintaining high-value crypto clients, deeply understanding OKX product lines, and delivering tailored solutions to drive trading volume, assets and revenue. KPI-driven role with frequent travel, cross-functional collaboration with product and operations, and bilingual Chinese/English communication. You will identify target clients, manage lead pipelines, and provide strategic insights to inform product iteration.
Location: Taiwan
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •通过多渠道（线下拜访、行业会议、社群、转介绍等）挖掘并开发潜在高价值客户，建立并维护客户线索池和跟进节奏。
  • •建立并维护稳固的客户关系，定期Review，了解用户交易需求、资金规模与产品需求；对客户的资产规模、交易量、收益贡献等关键指标负责，按月度/季度完成业绩目标。
  • •深入理解各主流交易平台的产品条线，能够为客户提供对比分析和专业建议；收集客户需求与痛点，协同产品、运营等团队，提供定制化解决方案。
  • •持续跟进行业动态、竞品策略和新产品形态，快速掌握新知识，形成对客户有价值的观点与建议；定期输出客户/市场反馈与竞品情报。
  • •Role Overview 及 KPI 驱动的工作，承担高强度出差/拜访，具备自驱力在不确定环境中推动落地。
Travel: High travel

Key Requirements

  • •至少 2 年及以上 web3 行业工作经验，对主流交易所、钱包、托管、DeFi 等产品有实际使用或服务经验。
  • •能够快速识别与筛选目标客户，具备优秀的沟通谈判技巧与关系维护能力，有高潜力客户的客户关系管理经验，金融背景优先。
  • •明确的 KPI 与结果导向，习惯用数据衡量业绩。
  • •能接受高强度工作节奏与频繁出差/拜访。
  • •能够中英文双语工作（听说读写）；本科及以上学历，金融、经济、会计、数学、统计、计算机等相关专业优先。
Experience:Web3CryptoFinance
Education:Bachelor's in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science
Skills:CommunicationNegotiationRelationship-buildingData-drivenPresentation
Languages:ChineseEnglish
Tech Stack:Web3DeFiTrading platforms

Company Brief

OKX
Global cryptocurrency exchange and Web3 technology provider offering spot and derivatives trading, custody, wallet services, and blockchain infrastructure to retail and institutional users worldwide.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Victoria, Seychelles
Founded: 2017
WebsiteLinkedIn