Applied Materials

2 months ago

Field Service/Customer Engineer III - (C3)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Serve as the direct customer liaison to install, maintain, and upgrade semiconductor and display manufacturing equipment. Use digital analytics and diagnostic techniques to troubleshoot and resolve complex hardware and software issues, including preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Perform Tier III startups and process qualifications, coordinate troubleshooting with customers, and provide technical guidance to less experienced Customer Engineers while supporting site service business objectives.

Location: Santa Clara

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Serve as the direct liaison with customers to install, maintain, and upgrade equipment.
•Perform Tier III startups through process qualifications and verify operational quality of systems equipment.
•Plan and complete preventative and corrective maintenance within timelines; troubleshoot component-level and complex system issues.
•Diagnose and resolve hardware and software issues, including sustaining process issues and complex retrofits.
•Coordinate and communicate findings with customers and stakeholders; provide technical guidance to less experienced Customer Engineers and instruct customers on operation and maintenance.

Travel: Medium travel

Pay and Benefits

Salary: USD 42.5 - 58.9

Key Requirements

•Developed expertise in a variety of work processes or activities through job-related training and considerable on-the-job experience.
•Experience performing preventative and corrective maintenance within established timelines on complex systems equipment.
•Strong troubleshooting skills at the component level, including diagnosing system downs and recommending solutions for complex issues.
•Ability to verify operational quality of systems equipment using process qualifications and, when applicable, customer metrology equipment.
•Familiarity with retrofits, procedures/schematics version control, safety checklists, and global best practices for problem solving.

Skills:Technical supportTroubleshootingPreventative maintenanceCorrective maintenanceCustomer communicationProcess qualification verificationTechnical guidanceData analysisSafety compliance

Tech Stack:Digital analyticsMetrology equipmentProcess data logging

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Applied Materials

2 months ago

Field Service/Customer Engineer III - (C3)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Santa Clara

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Seniority: Mid level

Key Responsibilities

•Serve as the direct liaison with customers to install, maintain, and upgrade equipment.
•Perform Tier III startups through process qualifications and verify operational quality of systems equipment.
•Plan and complete preventative and corrective maintenance within timelines; troubleshoot component-level and complex system issues.
•Diagnose and resolve hardware and software issues, including sustaining process issues and complex retrofits.
•Coordinate and communicate findings with customers and stakeholders; provide technical guidance to less experienced Customer Engineers and instruct customers on operation and maintenance.

Travel: Medium travel

Pay and Benefits

Salary: USD 42.5 - 58.9

Key Requirements

•Developed expertise in a variety of work processes or activities through job-related training and considerable on-the-job experience.
•Experience performing preventative and corrective maintenance within established timelines on complex systems equipment.
•Strong troubleshooting skills at the component level, including diagnosing system downs and recommending solutions for complex issues.
•Ability to verify operational quality of systems equipment using process qualifications and, when applicable, customer metrology equipment.
•Familiarity with retrofits, procedures/schematics version control, safety checklists, and global best practices for problem solving.

Skills:Technical supportTroubleshootingPreventative maintenanceCorrective maintenanceCustomer communicationProcess qualification verificationTechnical guidanceData analysisSafety compliance

Tech Stack:Digital analyticsMetrology equipmentProcess data logging

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor