Temporary less 6 month fixed salary (Pasig City, PH, 1605)

SAP
Philippines
Workplace: HybridFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Communication","Attention to detail","Organization","Follow-up","Empathy"]

Serve as the first point of contact for customer assistance through a ticketing system, ensuring responses meet service-level agreements. Support post–sales order management and invoicing, gather and document details for escalation to higher-level teams, and handle internal/external inquiries professionally. Help ensure month/quarter-end close activities are completed timely and accurately while maintaining high customer satisfaction through clear, courteous communication.

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FursaFursa
SAP
SAP
2 hours ago

Temporary less 6 month fixed salary (Pasig City, PH, 1605)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the first point of contact for customer assistance through a ticketing system, ensuring responses meet service-level agreements. Support post–sales order management and invoicing, gather and document details for escalation to higher-level teams, and handle internal/external inquiries professionally. Help ensure month/quarter-end close activities are completed timely and accurately while maintaining high customer satisfaction through clear, courteous communication.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Graduate level

Key Responsibilities

  • •Serve as the first point of contact for customers via the ticketing system within required timeframes.
  • •Handle post–sales order management and invoicing support.
  • •Collect and document relevant information for escalation to higher-level support teams when needed.
  • •Respond to internal and external queries in line with the Service Level Agreement.
  • •Ensure month/quarter-end close activities are completed timely and accurately while maintaining high customer satisfaction.
Travel: Low travel

Key Requirements

  • •A Bachelor’s degree is preferred.
  • •Fresh graduates are welcome to apply.
  • •Fluency in English with excellent written and verbal communication skills.
  • •Strong attention to detail, organization, and follow-up skills.
  • •Patience and empathy to handle difficult customers professionally.
Education:Bachelor's
Skills:CommunicationAttention to detailOrganizationFollow-upEmpathy
Languages:English

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
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Glassdoor: 4.1
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