Store Team Lead

Crocs Inc.
United States
Workplace: OnsiteFull timeUSD 17 - 21 hourlyFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Teamwork","Sales execution","Reliability"]

Lead in-store teams to deliver outstanding consumer experiences using Crocs’ C.H.A.R.M service model. Support daily store operations, including POS system management, customer service, merchandising, visual presentation, and stockroom activities. Partner with Store Management to drive individual and team sales goals, delegate day-to-day tasks, and maintain high service standards. Serve as a brand ambassador, uphold policies like asset protection and shortage prevention, and help keep the store business-ready each day.

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FursaFursa
Crocs Inc.
Crocs Inc.
2 days ago

Store Team Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead in-store teams to deliver outstanding consumer experiences using Crocs’ C.H.A.R.M service model. Support daily store operations, including POS system management, customer service, merchandising, visual presentation, and stockroom activities. Partner with Store Management to drive individual and team sales goals, delegate day-to-day tasks, and maintain high service standards. Serve as a brand ambassador, uphold policies like asset protection and shortage prevention, and help keep the store business-ready each day.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver consumer experiences using Crocs’ C.H.A.R.M service model.
  • •Champion positive team culture through sharing ideas, feedback, and concerns while demonstrating core values.
  • •Assist in store departments, including POS system management, customer service, merchandising, visual presentation, and stockroom operations.
  • •Lead on the sales floor by working with Store Management to achieve and exceed personal and team sales goals.
  • •Manage day-to-day team activities by delegating tasks, monitoring progress, and ensuring timely follow-up while maintaining service standards.

Pay and Benefits

Salary: USD 17 - 21 hourly
Perks:Health InsuranceDentalVisionLife AndPaid Leave401kEmployee AssistanceLong-term Disability

Key Requirements

  • •Must be 18 years or older.
  • •2–3 years of retail experience, with a preference for candidates with prior store leadership roles.
  • •Flexible schedule availability including nights, weekends, holidays, and extended hours with regular attendance.
  • •Ability to perform physical duties such as moving merchandise, placing items on shelves, climbing ladders, and lifting 30+ pounds with assistance.
  • •Ability to read and use computer/register screens to input information and follow instructions.
Experience:Retail
Skills:LeadershipCustomer focusTeamworkSales executionReliability
Tech Stack:POS systemComputer/register screens

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn