Director, Chief of Staff

Discover Financial
Virginia, Plano, Richmond
Workplace: OnsiteFull timeUSD 230,400 - 263,000 annuallyFunction: Business OperationsExperience: 7+ yearsEducation: bachelorsSkills: ["Critical thinking","Problem solving","Executive communication","Strategic planning","Change management"]

Drive strategic short- and long-term programs for a high-impact tech portfolio supporting Capital One’s Financial Core Tech. Partner with senior leadership as a trusted thought partner, orchestrate resource and financial planning, and manage roadmaps, prioritization, and cross-team dependencies. Lead change management and feasibility planning for emerging initiatives while communicating executive-ready insights through data, story, and presentations across engineering and product stakeholders.

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Discover Financial
Discover Financial
1 day ago

Director, Chief of Staff

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Job Summary

Drive strategic short- and long-term programs for a high-impact tech portfolio supporting Capital One’s Financial Core Tech. Partner with senior leadership as a trusted thought partner, orchestrate resource and financial planning, and manage roadmaps, prioritization, and cross-team dependencies. Lead change management and feasibility planning for emerging initiatives while communicating executive-ready insights through data, story, and presentations across engineering and product stakeholders.
Location: Virginia, Plano, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Director level

Key Responsibilities

  • •Lead the design and implementation of short- and long-term strategic programs with key stakeholders.
  • •Serve as a trusted advisor to senior leadership for day-to-day operations and long-term management.
  • •Orchestrate strategic planning, including financial and resource allocation, with cross-functional partners.
  • •Manage delivery roadmaps and prioritization, identifying and resolving cross-team dependencies and impediments.
  • •Drive organizational change initiatives and operational excellence, including feasibility and agile implementation plans for emerging projects.

Pay and Benefits

Salary: USD 230,400 - 263,000 annually

Key Requirements

  • •Bachelor’s degree.
  • •At least 7 years of experience in project management, process management, or program management.
  • •At least 3 years of experience managing executive-level stakeholders across multiple business units.
  • •At least 3 years of experience partnering with engineering and product teams.
  • •Experience in budgeting and labor strategy is preferred (listed under preferred qualifications).
Experience:7+ years
Education:Bachelor's
Skills:Critical thinkingProblem solvingExecutive communicationStrategic planningChange management
Tech Stack:AI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn