Hostess

Landmark Group
United Arab Emirates
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Communication","Interpersonal skills","Organization","Multitasking","Customer service"]

Welcome guests and set the tone for a great dining experience by greeting arrivals, providing restaurant information, and managing reservations and seating. Keep an organized waitlist, communicate wait times clearly, and coordinate with dining staff to support smooth, efficient service. Answer phone calls and guest inquiries, assist with maintaining cleanliness and order in the dining area, and handle guest complaints professionally while monitoring overall satisfaction.

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Landmark Group
Landmark Group
1 year ago

Hostess

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Welcome guests and set the tone for a great dining experience by greeting arrivals, providing restaurant information, and managing reservations and seating. Keep an organized waitlist, communicate wait times clearly, and coordinate with dining staff to support smooth, efficient service. Answer phone calls and guest inquiries, assist with maintaining cleanliness and order in the dining area, and handle guest complaints professionally while monitoring overall satisfaction.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Greet guests as they arrive and provide them with information about the restaurant.
  • •Manage reservations and seating arrangements.
  • •Maintain an organized waitlist and communicate wait times to guests.
  • •Coordinate with dining staff to ensure efficient service.
  • •Answer phone calls and respond to guest inquiries, and handle complaints professionally.

Key Requirements

  • •Previous experience as a Hostess or in a customer service role is preferred.
  • •Excellent communication and interpersonal skills.
  • •Friendly and professional demeanor.
  • •Strong organizational and multitasking abilities.
  • •Ability to work in a fast-paced environment, with flexibility for evenings, weekends, and holidays.
Skills:CommunicationInterpersonal skillsOrganizationMultitaskingCustomer service

Company Brief

Landmark Group
UAE-based retail and hospitality conglomerate operating multiple own and franchise brands (Centrepoint, Max, Home Centre, Babyshop, etc.) across the Middle East, South Asia and Africa with thousands of stores, large ecommerce operations and logistics capability.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Founded: 1973
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