Akima

5 months ago

Aircraft Maintenance Technician- Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Serve as an on-site Aircraft Maintenance Technician and customer-facing Customer Service Representative for an airline. Perform line maintenance including inspections, troubleshooting, repairs, and operational checks, while coordinating daily maintenance activity with internal teams and airline personnel. Act as the primary liaison, interpret technical maintenance documents and engineering drawings, accurately document maintenance actions to FAA and customer requirements, and monitor/escalate issues to keep aircraft ready for service.

Location: Anchorage

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Perform line maintenance services including inspections, troubleshooting, repairs, and operational checks.
•Coordinate daily maintenance activities with internal teams and airline representatives to ensure aircraft readiness.
•Serve as the primary liaison between the customer airline and the maintenance team, ensuring timely communication.
•Interpret and apply technical manuals, aircraft maintenance documents, and engineering drawings.
•Accurately document maintenance actions per FAA, company, and customer requirements; monitor and escalate delays or service concerns.

Travel: Medium travel

Pay and Benefits

Salary: USD 39.56 - 67.14

Key Requirements

•FAA Airframe and Powerplant (A&P) License required.
•3–5 years of experience in aircraft line maintenance.
•Experience with 747-8 and 747-400 aircraft types.
•Proven ability to work independently while managing customer-facing responsibilities.
•Must be detail-oriented and capable of accurately documenting work.

Experience:3-5 yearsAviationAircraft maintenance

Skills:CommunicationProblem-solvingInterpersonal skillsDetail-orientedIndependence

Certifications:FAA Airframe and Powerplant (A&P) License

Languages:English

Company Brief

Akima

Provides government and commercial clients with mission-critical services including operations & maintenance, logistics, IT, engineering, cybersecurity, and staffing solutions across defense, federal, and infrastructure markets.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Herndon, United States

Founded: 1996

Website

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Akima

5 months ago

Aircraft Maintenance Technician- Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Anchorage

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Perform line maintenance services including inspections, troubleshooting, repairs, and operational checks.
•Coordinate daily maintenance activities with internal teams and airline representatives to ensure aircraft readiness.
•Serve as the primary liaison between the customer airline and the maintenance team, ensuring timely communication.
•Interpret and apply technical manuals, aircraft maintenance documents, and engineering drawings.
•Accurately document maintenance actions per FAA, company, and customer requirements; monitor and escalate delays or service concerns.

Travel: Medium travel

Pay and Benefits

Salary: USD 39.56 - 67.14

Key Requirements

•FAA Airframe and Powerplant (A&P) License required.
•3–5 years of experience in aircraft line maintenance.
•Experience with 747-8 and 747-400 aircraft types.
•Proven ability to work independently while managing customer-facing responsibilities.
•Must be detail-oriented and capable of accurately documenting work.

Experience:3-5 yearsAviationAircraft maintenance

Skills:CommunicationProblem-solvingInterpersonal skillsDetail-orientedIndependence

Certifications:FAA Airframe and Powerplant (A&P) License

Languages:English

Company Brief

Akima

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Herndon, United States

Founded: 1996

Website